Canon 3555B001AA, 3556B001AA manual 140

Troubleshooting

	Cause	Sending faxes from a computer is restricted.
#022		The restriction needs to be released. Contact your administrator for more details.
	Action	e-Manual → Security → Restricting Destination Operations/Sending Functions → Restricting Faxes Sent from a
		Computer
	Cause 1	The machine's memory is full.
	Action 1	Print, send, or delete any documents stored in the memory.
		For a copy job, divide the document into two or set <Original Type> to <Text/Photo/Map (Speed)> before
#037	Action 2	copying.
		e-Manual → Copy → Selecting Image Quality (Copy)
	Cause 2	The data size exceeds the machine's memory size.
	Action	Reduce the data resolution or change the file format to reduce the data size.
	Cause 1	When a fax is sent from a computer, the user abbreviation or the user fax number is not registered.
	Action	Register the user abbreviation and the user fax number.
#054	Cause 2	When a fax is sent from a computer or when the destination is imported from the address book, the recipient's fax
		number exceeds 40 digits.
	Action	Register the recipient's fax number again.
#099	Cause	You canceled the job in a user's operation.
	Action	Send it again as needed.
	Cause 1	Authentication of ID or PIN failed due to departmental ID management.
	Action	Specify the correct department ID or PIN, repeat the operation.
	Cause 2	Unknown ID jobs are restricted.
#701		The restriction needs to be released. Contact your administrator for more details.
		e-Manual → Security → Specifying the Setting for Departmental ID Management → Specifying Whether or Not
	Action	to Receive a Print Job from an Unknown ID
		e-Manual → Security → Specifying the Setting for Departmental ID Management → Specifying Whether or Not
		to Receive a Scan Job from an Unknown ID
#822	Cause	The job cannot be printed due to the incorrect image format.
	Action	Repeat the operation.
#852	Cause	An error has occurred because the main power switch was turned OFF while a job was being processed.
	Action	Repeat the operation.
	Cause	The job was not able to be processed due to the reason why it was canceled from an application or operating
#853		system while the print data was being sent to this machine from a computer etc.
	Action	Check the settings, and then repeat the operation.
	Cause 1	Printing cannot be performed because print data was received from a printer driver which is not for the machine.
#861	Action	Print the data again from the printer driver for the machine.
	Cause 2	Printing cannot be performed because print data is broken.
	Action	Repeat the operation.
	Cause	A process problem in the printer has occurred, and the machine does not operate properly
#863		Turn OFF the main power switch, wait for more than 10 seconds, and then turn it ON again.
	Action	If the problem is not solved, turn OFF the main power switch, disconnect the power cord, and contact your local
		authorized Canon dealer or the Canon help line.
#995	Cause	The job waiting to be sent or received has canceled by a user.
	Action	Retry to send or receive the job as needed.

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