Troubleshooting Guide
Playback Problems
Part of the image blinks in black.
It is the highlight alert (p.231). Overexposed highlight areas with a loss of highlight detail will blink.
The image cannot be erased.
If the image is protected, it cannot be erased (p.225).
The movie cannot be played back.
Movies edited with a computer using ImageBrowser EX (p.319) or other EOS software cannot be played back with the camera. However, video snapshot albums edited with EOS Video Snapshot Task (p.171) can be played back on the camera.
When the movie is played back, camera operation noise can be heard.
If you operate the camera’s dials or lens during movie shooting, the operation noise will also be recorded.
The movie has still moments.
During autoexposure movie shooting, if there is a drastic change in the exposure level, the recording will stop momentarily until the brightness stabilizes. In such cases, shoot movies with manual exposure (p.156).
I cannot connect the camera to my TV set.
An HDMI cable (sold separately) is necessary to connect the camera to a TV set. Using the HDMI Cable
Also check that your TV set has an HDMI IN terminal. If the TV set does not have an HDMI IN terminal and has only an A/V IN jack, the camera cannot be connected.
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