Troubleshooting Guide

If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact your dealer or nearest Canon Service Center.

Power-Related Problems

The battery pack does not recharge.

Do not use any battery pack other than a genuine Canon Battery Pack LP-E10.

The battery charger’s lamp blinks.

If the battery charger has a problem, the protection circuit will stop the charging and the charge lamp will blink in orange. If this happens, unplug the charger’s power plug from the power outlet and detach the battery pack. Attach the battery pack to the charger again and wait a while before connecting the charger to a power outlet again.

The camera does not operate even when the power switch is set to <1>.

Make sure the battery is properly installed in the camera (p.32). Make sure the card slot/battery compartment cover is closed (p.32). Recharge the battery (p.30).

Press the <B> button (p.52).

The access lamp still remains on or blinks even when the power switch is set to <2>.

If the power is turned off while an image is being recorded to the card, the access lamp will remain on or continue to blink for a few seconds. When the image recording is completed, the power will turn off automatically.

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