Troubleshooting

Recording images to the memory card takes a long time, or continuous shooting slows down.

Perform a low-level format of the memory card in the camera (p. 52).

When you can’t make settings for shooting functions or FUNC. menu.

The items in which settings can be made differ depending on the shooting mode. Refer to “Functions Available in Each Shooting Mode” (pp. 150 151).

Shooting movies

Correct shooting time does not display, or stops.

Format the memory card in the camera, or use a memory card capable of recording at high speeds. Even when the shooting time does not display properly, the video recorded will be the length that it was actually shot (p. 33).

displayed on the LCD monitor, and shooting ended automatically.

Camera’s internal memory was insufficient. Try one of the following.

Perform a low-level format of the memory card in the camera (p. 52).

Lower the recorded pixels (p. 98).

Use a memory card capable of recording at high speeds.

Zoom does not operate.

You can use the digital zoom while recording, but not the optical zoom (p. 100).

Playback

Cannot play back images or movies.

If the file name or folder structure is changed on a computer, you may not be able to play back images or movies. Refer to the Personal Printing Guide for information regarding folder structure or file names.

Playback stops, or audio cuts out.

Use a card that has been formatted on this camera (p. 22).

If you copy a movie to a memory card that reads slowly, playback may interrupt momentarily.

You may experience frame dropping and audio breakup when playing back a movie on a computer with insufficient system resources.

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Canon 990 IS manual Shooting movies, Playback, 147