Trouble? 63

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.

Power Source

Problem

Solution

 

 

 

 

• Camcorder will not turn on.

Battery pack is exhausted. Replace or charge the battery pack.

17

The camcorder switches off by itself.

The disc compartment cover

will not open.

Attach the battery pack correctly.

 

LCD/viewfinder switches on and off.

The charge indicator flashes

Charging has stopped because the compact power adapter or

rapidly (approx. twice per

the battery pack is faulty.

 

 

second)

 

 

 

 

 

 

 

• Battery pack will not charge.

Charge the battery pack in temperatures between 0 °C and

The charge indicator flashes

40 °C.

 

 

 

very slowly (about once every

 

 

 

 

Battery packs become hot with use and may not charge. When

 

2 seconds).

 

the battery pack is outside the charging temperature range, the

 

 

 

 

 

 

 

 

CHG (charge) indicator will flash irregularly. The charging will

 

 

 

 

start once the battery pack temperature is below 40 °C.

 

 

 

 

 

 

 

 

 

The battery pack is damaged. Use a different battery pack.

 

 

 

 

Recording/Playback

 

 

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

 

Buttons will not work.

Turn on the camcorder.

 

 

 

 

 

 

 

Load a disc.

19

 

 

 

 

Abnormal characters appear on

Disconnect the power source and reconnect it after a short time.

the screen. The camcorder

If the problem still persists, disconnect the power source and

 

 

does not operate properly.

press the RESET button with a pointed item. Pressing the

 

 

 

 

RESET button resets all settings.

 

 

 

 

 

 

 

” flashes on the screen.

Load a disc.

19

 

 

 

 

“ ” flashes on the screen.

Battery pack is exhausted. Replace or charge the battery pack.

17

 

 

 

 

Video noise appears on screen.

When using the camcorder in a room where a plasma TV is

 

 

located, keep a distance between the camcorder and the

 

 

 

 

plasma TV.

 

 

 

 

 

 

Video noise appears on the TV

When using the camcorder close to devices that emit strong

screen.

electromagnetic fields (plasma TVs, cellular phones, etc.), keep

 

 

 

 

a distance between the camcorder and these devices.

 

 

 

 

 

 

Even without a disc loaded,

The camcorder is checking if a disc is loaded or not. This is not a

when closing the disc

malfunction.

 

 

compartment cover a motor

 

 

 

sound can be heard.

 

 

 

 

 

 

 

 

Additional Information

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Canon DC201, DC210, DC211 Troubleshooting, Trouble?, Power Source, Recording/Playback, Additional Information