Trouble?

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Additional Information
Additional Information
Trouble?

If you have a problem with your camcorder, refer to this checklist. Consult your dealer

or a Canon Service Center if the problem persists.

Power Source

Recording/Playback

Troubleshooting
Problem Solution
• Camcorder will not turn on.
• The camcorder switches off
by itself.
• The disc compartment cover
will not open.
• LCD/viewfinder switches on
and off.
Battery pack is exhausted. Replace or charge the battery pack. 17
Attach the battery pack correctly.
The charge indicator flashes
rapidly (approx. twice per
second)
Charging has stopped because the compact power adapter or
the battery pack is faulty.
• Battery pack will not charge.
• The charge indicator flashes
very slowly (about once every
2 seconds).
Charge the battery pack in temperatures between 0°C and
40°C.
Battery packs become hot with use and may not charge. When
the battery pack is outside the charging temperature range, the
CHG (charge) indicator will flash irregularly. The charging will
start once the battery pack temperature is below 40 °C.
The battery pack is damaged. Use a different battery pack.
Problem Solution
Buttons will not work. Turn on the camcorder.
Load a disc. 19
Abnormal characters appear on
the screen. The camcorder
does not operate properly.
Disconnect the power source and reconnect it after a short time.
If the problem still persists, disconnect the power source and
press the RESET button with a pointed item. Pressing the
RESET button resets all settings.
” flashes on the screen. Load a disc. 19
” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 17
Video noise appears on screen. When using the camcorder in a room where a plasma TV is
located, keep a distance between the camcorder and the
plasma TV.
Video noise appears on the TV
screen.
When using the camcorder close to devices that emit strong
electromagnetic fields (plasma TVs, cellular phones, etc.), keep
a distance between the camcorder and these devices.
Even without a disc loaded,
when closing the disc
compartment cover a motor
sound can be heard.
The camcorder is checking if a disc is loaded or not. This is not a
malfunction.