Chapter 3 Basic Operation

9.Remove any paper jammed inside the feeder.

10.Slowly and carefully close the feeder.

Paper Jam Causes

Any of the following factors can cause paper to jam. If you experience paper jams, check the following points and take the required action:

What to check: Is the document size or thickness outside the range supported by the feeder, or is the document paper of substandard quality?

What to do: See “Documents” on p. 3-2for information about required document properties.

What to check: Is a jam being caused by document paper that is not sliding properly?

What to do: Scan such paper from the flatbed (platen glass), one page at a time. (See p. 3-5.)

What to check: Are the rollers inside the feeder dirty or worn?

What to do: If the rollers are dirty, clean them. (See p. 5-6.)If the rollers are worn, contact your service representative to have them replaced.

CAUTION

Lower the feeder slowly, taking care to avoid pinching your fingers. Failure to do so might result in personal injury.

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