Problems Starting Software Programs

[Device initialization failed.] message is displayed (Windows) [Scanner not connected!] message displayed (Macintosh)

Cause 1:

Scanner not detected because the AC adapter is not correctly plugged into

 

the electrical outlet

Solution:

Plug the AC adapter power cord securely into the electrical outlet and restart

 

the computer. (See Quick Start Guide)

 

 

Cause 2:

Scanner not detected because the AC adapter plug is not correctly connected

 

to the scanner

Solution:

Reconnect the plug to the scanner and restart the computer.

 

(See Quick Start Guide)

 

 

Cause 3:

Scanner not detected because the power cord is not securely plugged into

 

the AC adapter

Solution:

Plug the power cord securely into the AC adapter and restart the computer

 

(See Quick Start Guide)

 

 

Cause 4:

Scanner not detected because the SCSI interface cable is not correctly connected

 

to the computer or the scanner, or the cable is not connected securely

Solution:

Reconnect the SCSI interface cable to the scanner and computer, then restart

 

the computer (See Quick Start Guide)

 

 

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Canon FB1200S manual Problems Starting Software Programs