Cause 7:

Computer is not detecting the scanner properly

 

Solution:

Follow the procedures below to have the computer detect the scanner properly:

 

 

• Windows 95/98

 

 

1. Click the [Start] button on the taskbar and select [Settings] and

 

 

Control Panel].

 

 

2. Double-click the [System] icon.

 

 

3. Click the [Device Manager] tab.

 

 

4. Click the [+] icon that appears to the left of the [Canon Scanners] option.

 

 

The computer is not detecting the scanner properly if an exclamation mark

 

 

(!) or (x) appears on the [Canon IX-12015E] device under the [Canon

 

 

Scanners] option. Delete the [Canon IX-12015E] device and restart the

 

 

computer. Then perform the procedures for detecting the scanner again.

 

 

(See Quick Start Guide)

 

 

 

 

 

• Windows NT 4.0

 

 

1. Click the [Start] button on the taskbar and select [Control Panel].

 

 

2. Double-click the [SCSI Adapters] icon.

 

 

3. Click the [Devices] tab.

 

 

4. Click the [+] icon that appears to the left of the SCSI card.

 

 

It is not operating correctly if [Canon IX-12015E] does not display beneath

 

 

the SCSI card icon. Restart the computer and perform the procedures for

 

 

detecting the scanner again. (See Quick Start Guide)

 

 

 

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