Problems with Scanning

Scanner will not scan

Cause 1: Scanner not powered up

Solution: Securely connect the AC adapter to the scanner and the power cord to the electrical outlet, then restart the computer. (See Quick Start Guide)

Cause 2:

Scanning unit locked

Solution:

Unlock scanning unit by setting lock switch to unlocked position (See p. 17)

 

 

Cause 3:

Software incorrectly installed

Solution:

Reinstall software (See Quick Start Guide)

 

 

Cause 4:

For Windows: ScanGear CS-S not installed. Adobe Photoshop 5.0 LE or

 

ScanSoft TextBridge Plus are insufficient by themselves to scan images.

 

ScanGear CS-S is required.

Solution:

Install ScanGear CS-S (See Quick Start Guide)

 

 

Cause 5:

For Macintosh: Plug-in Module CS-S is not properly installed. Adobe

 

Photoshop 5.0 LE is insufficient by itself to perform scans. Plug-in Module

 

CS-S is required

Solution:

Install Plug-in Module CS-S (See Quick Start Guide)

 

 

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Image 69
Canon FB1200S manual Problems with Scanning