Trouble? 89
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon Service Center if the problem persists.
Power Source| Problem | Solution |
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• Camcorder will not turn on. | Battery pack is exhausted. Replace or charge the battery pack. | ||
• The camcorder switches off |
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by itself. |
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Attach the battery pack correctly. |
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• The cassette compartment |
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cover will not open. |
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•The LCD/viewfinder switches on and off.
The CHARGE indicator flashes | Charging has stopped because the compact power adapter or | – | ||
rapidly (about twice per | the battery pack is faulty. |
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second). |
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• Battery pack will not charge. | Charge the battery pack in temperatures between 0 °C and | – | ||
• The CHARGE indicator | 40 °C (32 °F and 104 °F). |
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flashes very slowly (about |
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Battery packs become hot with use and may not charge. When | – | |||
once every 2 seconds). | ||||
the battery pack is outside the charging temperature range, the |
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| CHARGE indicator will flash irregularly. The charging will start |
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| once the battery pack temperature is below 40 °C (104 °F). |
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| The battery pack is damaged. Use a different battery pack. | – | ||
| Recording/Playback |
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Problem | Solution |
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Buttons will not work. | Turn on the camcorder. | – | ||
| Load a cassette. | |||
Abnormal characters appear on | Disconnect the power source and reconnect it after a short time. | – | ||
the screen. The camcorder | If the problem still persists, disconnect the power source and |
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does not operate properly. | press the RESET button with a pointed item. Pressing the |
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| RESET button resets all settings. |
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“ ” flashes on the screen. | Load a cassette. | |||
“ ” flashes on the screen. | Battery pack is exhausted. Replace or charge the battery pack. | |||
“ ” flashes on the screen. | Condensation is detected. See reference page. | |||
The lens cover is not | Turn the camcorder off and then on again. | – | ||
completely open. |
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“ ” flashes red on the screen. | The camcorder malfunctions. Consult a Canon Service Center. | – | ||
“REMOVE THE CASSETTE” | Remove the cassette and reinsert it. | |||
appears on the screen. |
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The wireless controller will not | Set [WL.REMOTE] to [ON]. | |||
work. |
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The battery of the wireless controller is exhausted. Replace the | ||||
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| battery. |
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