Manuals / Canon / Computer Equipment / All in One Printer

Canon MF5650 manual Troubleshooting

Models: MF5650

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Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine.

If the leading edge of the paper is visible but has not entered the imaging area, pull the paper forwards and roll it inwards.

	IMPORTANT	9
	• Do not pull the jammed paper forward from the cassette. It may cause a machine malfunction.	9

		Troubleshooting

9-3

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Contents

User’s Guide This Manual Set-Up SheetQuick Reference Guide User’s GuideModel Name CopyrightTrademarks Preface ContentsChapter Clearing Jams Removing Jammed Paper from Inside the Machine Messages Displayed in the LCD How to Use This ManualSymbols Used in This Manual Keys Used in This ManualIllustrations Used in This Manual CHAPTER IntroductionCustomer Support Main Components of the MachineControls the machine Open it when you install the cartridge, or remove jammed paperUsed when printing paper one by one manually Introductiona USB port c Power socketIntroduction Rear ViewIntroduction Operation Paneln MF5650 Introduction 773+272Standby Display 6&$11,1*02Introduction Setting the Energy Saver Mode ManuallyEnergy Saver Mode Restoring from the Energy Saver Mode ManuallyCHAPTER Paper HandlingPrint Media Requirements n Envelope Printing AreasPaper Handling n PaperPaper Handling Loading PaperLoading Paper in the Cassette 4 Load the paper stack in the cassette with the print side down Paper Handling7 Specify the size and the type of the paper you load Paper Handling6 Insert the cassette into the machine 1 Slide the paper guides to the mark of the desired paper size Loading Paper in the Multi-Purpose FeederPaper Handling 3 Specify the size and the type of the paper you load Loading an Envelope in the Multi-Purpose FeederPaper Handling Select COM10, MONARCH, DL, or ISO-C5 for envelopes Specifying the Paper SizePaper Handling Paper Handling Specifying the Paper TypeOrientation of the Document and the Paper Loading Paper Handling Selecting the Paper Output AreaPaper Type and Paper Output Area Paper Handling Face Down Paper Output AreaFace Up Paper Output Area CHAPTER Problem DocumentsDocument Handling Document RequirementsDocument Handling Setting Up DocumentsScanned Area of a Document Placing a Document on the Platen GlassDocument Handling Loading Documents in the ADFLoad the documents face up in the ADF Adjust the document guides to the width of the documentDocument Handling The machine scans documents from the first page Scanning unit The Paper Path of the ADFDocument Handling CHAPTER Printing from Your ComputerBefore Printing Printing DocumentsPrinting from Your Computer Canceling PrintingMore Information CHAPTER CopyingDocuments You Can Copy Making CopiesN TE Setting Enlarging/ReducingEnlarging/Reducing Using Preset Copy Ratios Enlarging/Reducing Using Custom Copy RatiosImproving Copied Image Adjusting the Image Quality ResolutionAdjusting the Exposure Density AUTO EXPOSURECopying Special FeaturesCollate Copy 100%COL.A4Copying A x STARTCopying 2 on 1 CopyTEXT/PHOTO 2ON1Copying 6 PressNEXTPGEENDSCStartA. NNINGx STARTOKCopying Reserve CopyCHAPTER ScanningBefore Scanning Scanning Methods2 Press SCAN → Start on the machine More InformationScanning CHAPTER System MonitorChecking the Status of the Jobs Stored in the Machine Confirming and Deleting a Fax JobSystem Monitor Confirming Transmission ResultsConfirming and Deleting a Copy Job System Monitor Confirming and Deleting a Print JobConfirming and Deleting a Report Job Cleaning the Scanning Area MaintenancePeriodic Cleaning Cleaning the ExteriorMaintenance Cleaning the ADF AreaIf the copies appear normal When to Replace the CartridgeMaintenance Paper feeding directionn Handling Precautions Print YieldHandling and Storing the Cartridge MaintenanceMaintenance n Storage Precautionsn Recycling Used Cartridges Replacing the CartridgeMaintenance n Storing Partially Used CartridgesMake sure that the tab itself is detached from the cartridge Maintenance7 Close the front cover MaintenanceMaintenance Repacking and Transporting Your MachineCarrying the Machine by the Sides Place the machine on a level, stable surface Transporting the Machine by CarMaintenance Pack the machine, using the original packing material and boxCHAPTER TroubleshootingClearing Jams Removing Jammed Paper from Inside the MachineTroubleshooting Troubleshooting Carefully pull the jammed paper straight out through the rollers Troubleshooting9 Close the front cover 10 Pull out the cassette completely TroubleshootingWhen Feeding Paper from the Cassette When Feeding Paper from the Multi-Purpose Feeder1 Open the ADF and gently remove the jammed paper from the ADF Removing Jammed Paper from the ADFTroubleshooting 14 Insert the cassette to the machineTroubleshooting Troubleshooting LCD MessagesTroubleshooting xxx stands for a number. **Only for the MF5650 model Paper Feeding ProblemsTroubleshooting Troubleshooting Troubleshooting Troubleshooting Copying ProblemsTroubleshooting Print Quality ProblemsTroubleshooting Troubleshooting Printing ProblemsScanning Problems Troubleshooting General ProblemsSteps you have taken to solve the problem and the results If You Cannot Solve the ProblemTroubleshooting Software version number Place of purchase Nature of problemMenu Descriptions Machine SettingsAccessing the Machine Settings PAPER SETTINGSMachine Settings COMMON SETTINGSERROR ONLY Machine SettingsERROR ONLY ERROR ONLYMachine Settings COPY SETTINGSMachine Settings PRINTER SETTINGSTIMER SETTINGS CHAPTER SpecificationsAppendix Appendix Appendix SymbolsIndex Appendix Appendix