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Canon MF5650 manual Printing Problems, Scanning Problems, Troubleshooting

Models: MF5650

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Printing Problems

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Troubleshooting

Printing Problems

The Alarm indicator comes on.

QDoes the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder?

AClear the paper jam, or load paper in the cassette or multi-purpose feeder. (For instructions on clearing paper jam, see "Clearing Jams," on p. 9-1. For instructions on loading paper, see "Loading Paper," on p. 2-3.)

AIf the machine has no paper jam, or paper is loaded in the cassette or multi-purpose feeder, unplug the machine and wait approximately 3 minutes to 5 minutes, then plug it in again. If the problem is fixed, the Alarm indicator will turn off, and the LCD will return to the standby mode. If the Alarm indicator remains flash, unplug the machine, and contact your local authorised Canon dealer or the Canon help line.

Printout does not match paper size.

QIs the paper stack loaded and aligned correctly in the cassette, or is paper loaded in the multi-purpose feeder correctly?

AMake sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctly in the multi-purpose feeder. (See "Loading Paper," on p. 2-3.)

Scanning Problems

The machine will not scan a document.

QDid you connect the power cord to the machine just now?

AWait for a while. After connecting the power cord, the machine cannot scan documents immediately.

QIs the document loaded correctly?

ARemove the document, stack it if necessary, and load it in the ADF correctly. (See "Loading Documents in the ADF," on p. 3-3.)

AMake sure the ADF is closed.

QIs the USB cable connected securely?

ACheck that the USB cable is connected securely to the machine and your computer. Disconnect the USB cable, and reconnect it correctly after a while.

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Canon MF5650 manual Printing Problems, Scanning Problems, Troubleshooting

Contents

User’s Guide Set-Up Sheet Quick Reference GuideUser’s Guide This ManualCopyright Model NameTrademarks Contents PrefaceChapter Clearing Jams Removing Jammed Paper from Inside the Machine How to Use This Manual Symbols Used in This ManualKeys Used in This Manual Messages Displayed in the LCDIllustrations Used in This Manual Introduction Customer SupportMain Components of the Machine CHAPTEROpen it when you install the cartridge, or remove jammed paper Used when printing paper one by one manuallyIntroduction Controls the machinec Power socket IntroductionRear View a USB portOperation Panel n MF5650Introduction 773+272 Standby Display6&$11,1*02 IntroductionEnergy Saver Mode Setting the Energy Saver Mode ManuallyRestoring from the Energy Saver Mode Manually IntroductionPaper Handling Print Media RequirementsCHAPTER Printing Areas Paper Handlingn Paper n EnvelopeLoading Paper Loading Paper in the CassettePaper Handling Paper Handling 4 Load the paper stack in the cassette with the print side downPaper Handling 6 Insert the cassette into the machine7 Specify the size and the type of the paper you load Loading Paper in the Multi-Purpose Feeder Paper Handling1 Slide the paper guides to the mark of the desired paper size Loading an Envelope in the Multi-Purpose Feeder Paper Handling3 Specify the size and the type of the paper you load Specifying the Paper Size Paper HandlingSelect COM10, MONARCH, DL, or ISO-C5 for envelopes Specifying the Paper Type Orientation of the Document and the Paper LoadingPaper Handling Selecting the Paper Output Area Paper Type and Paper Output AreaPaper Handling Face Down Paper Output Area Face Up Paper Output AreaPaper Handling Problem Documents Document HandlingDocument Requirements CHAPTERSetting Up Documents Scanned Area of a DocumentPlacing a Document on the Platen Glass Document HandlingLoading Documents in the ADF Document HandlingAdjust the document guides to the width of the document Document HandlingLoad the documents face up in the ADF The Paper Path of the ADF Document HandlingThe machine scans documents from the first page Scanning unit Printing from Your Computer Before PrintingPrinting Documents CHAPTERCanceling Printing More InformationPrinting from Your Computer Copying Documents You Can CopyMaking Copies CHAPTERSetting Enlarging/Reducing Enlarging/Reducing Using Preset Copy RatiosEnlarging/Reducing Using Custom Copy Ratios N TEAdjusting the Image Quality Resolution Adjusting the Exposure DensityAUTO EXPOSURE Improving Copied ImageSpecial Features Collate Copy100%COL.A4 CopyingA x START Copying2 on 1 Copy TEXT/PHOTO2ON1 Copying6 PressNEXTPGEENDSCStartA. NNINGx STARTOK CopyingReserve Copy CopyingScanning Before ScanningScanning Methods CHAPTERMore Information Scanning2 Press SCAN → Start on the machine System Monitor Checking the Status of the Jobs Stored in the MachineConfirming and Deleting a Fax Job CHAPTERConfirming Transmission Results Confirming and Deleting a Copy JobSystem Monitor Confirming and Deleting a Print Job Confirming and Deleting a Report JobSystem Monitor Maintenance Periodic CleaningCleaning the Exterior Cleaning the Scanning AreaCleaning the ADF Area MaintenanceWhen to Replace the Cartridge MaintenancePaper feeding direction If the copies appear normalPrint Yield Handling and Storing the CartridgeMaintenance n Handling Precautionsn Storage Precautions MaintenanceReplacing the Cartridge Maintenancen Storing Partially Used Cartridges n Recycling Used CartridgesMaintenance Make sure that the tab itself is detached from the cartridgeMaintenance 7 Close the front coverRepacking and Transporting Your Machine Carrying the Machine by the SidesMaintenance Transporting the Machine by Car MaintenancePack the machine, using the original packing material and box Place the machine on a level, stable surfaceTroubleshooting Clearing JamsRemoving Jammed Paper from Inside the Machine CHAPTERTroubleshooting Troubleshooting Troubleshooting Carefully pull the jammed paper straight out through the rollersTroubleshooting When Feeding Paper from the CassetteWhen Feeding Paper from the Multi-Purpose Feeder 9 Close the front cover 10 Pull out the cassette completelyRemoving Jammed Paper from the ADF Troubleshooting14 Insert the cassette to the machine 1 Open the ADF and gently remove the jammed paper from the ADFTroubleshooting LCD Messages TroubleshootingTroubleshooting Paper Feeding Problems Troubleshootingxxx stands for a number. **Only for the MF5650 model Troubleshooting Troubleshooting Copying Problems TroubleshootingPrint Quality Problems TroubleshootingTroubleshooting Printing Problems Scanning ProblemsTroubleshooting General Problems TroubleshootingIf You Cannot Solve the Problem TroubleshootingSoftware version number Place of purchase Nature of problem Steps you have taken to solve the problem and the resultsMachine Settings Accessing the Machine SettingsPAPER SETTINGS Menu DescriptionsCOMMON SETTINGS Machine SettingsMachine Settings ERROR ONLYERROR ONLY ERROR ONLYCOPY SETTINGS Machine SettingsPRINTER SETTINGS TIMER SETTINGSMachine Settings Specifications AppendixCHAPTER Appendix Symbols IndexAppendix Appendix Appendix