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Canon MF5650 manual Copying Problems, Troubleshooting

Models: MF5650

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Copying Problems

Envelopes do not feed correctly.

QAre the envelopes loaded correctly?

AMake sure the envelopes are loaded correctly. (See "Loading an Envelope in the Multi-Purpose Feeder," on p. 2-7.) Load an envelope one by one in the multi-purpose feeder.

QIs the proper envelope loaded?

ALoad the recommended envelopes (COM10, MONARCH, DL, or ISO-C5) in the multi-purpose feeder. (See "Loading an Envelope in the Multi-Purpose Feeder," on p. 2-7.)

Copying Problems

The machine will not make a copy.

QIs the cartridge installed correctly?

AMake sure the cartridge is installed correctly. (See "Install cartridge," in the Set-Up Sheet.)

QIs the sealing tape removed from the cartridge?

ARemove the sealing tape from the cartridge. (See "Install cartridge," in the Set-Up Sheet.)

QIs the cassette inserted completely into the machine?

AInsert the cassette as far as it will go. (See "Load paper," in the Set-Up Sheet.)

QDid you connect the power cord to the machine just now?

AWait for a while. After connecting the power cord, the machine cannot scan documents immediately.

QIs the document loaded correctly?

ARemove the document, stack it if necessary, and load it in the ADF correctly. (See "Loading Documents in the ADF," on p. 3-3.)

AMake sure the ADF is closed.

QIs the energy saver mode off?

AThe machine does not scan documents, if it is in the energy saver mode. To restore the machine from the energy saver mode, press [Energy Saver].

If the documents have black streaks or appear dirty after you feed them in the ADF.

QIs the read area of the platen glass clean?

AClean the read area of the platen glass. (See "Cleaning the ADF Area," on p. 8-2.)

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Troubleshooting

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Canon MF5650 manual Copying Problems, Troubleshooting

Contents

User’s Guide Quick Reference Guide Set-Up SheetUser’s Guide This ManualModel Name CopyrightTrademarks Preface ContentsChapter Clearing Jams Removing Jammed Paper from Inside the Machine Symbols Used in This Manual How to Use This ManualKeys Used in This Manual Messages Displayed in the LCDIllustrations Used in This Manual Customer Support IntroductionMain Components of the Machine CHAPTERUsed when printing paper one by one manually Open it when you install the cartridge, or remove jammed paperIntroduction Controls the machineIntroduction c Power socketRear View a USB portOperation Panel n MF5650Introduction Standby Display 773+2726&$11,1*02 IntroductionSetting the Energy Saver Mode Manually Energy Saver ModeRestoring from the Energy Saver Mode Manually IntroductionPaper Handling Print Media RequirementsCHAPTER Paper Handling Printing Areasn Paper n EnvelopeLoading Paper Loading Paper in the CassettePaper Handling 4 Load the paper stack in the cassette with the print side down Paper HandlingPaper Handling 6 Insert the cassette into the machine7 Specify the size and the type of the paper you load Loading Paper in the Multi-Purpose Feeder Paper Handling1 Slide the paper guides to the mark of the desired paper size Loading an Envelope in the Multi-Purpose Feeder Paper Handling3 Specify the size and the type of the paper you load Specifying the Paper Size Paper HandlingSelect COM10, MONARCH, DL, or ISO-C5 for envelopes Specifying the Paper Type Orientation of the Document and the Paper LoadingPaper Handling Selecting the Paper Output Area Paper Type and Paper Output AreaPaper Handling Face Down Paper Output Area Face Up Paper Output AreaPaper Handling Document Handling Problem DocumentsDocument Requirements CHAPTERScanned Area of a Document Setting Up DocumentsPlacing a Document on the Platen Glass Document HandlingDocument Handling Loading Documents in the ADFAdjust the document guides to the width of the document Document HandlingLoad the documents face up in the ADF The Paper Path of the ADF Document HandlingThe machine scans documents from the first page Scanning unit Before Printing Printing from Your ComputerPrinting Documents CHAPTERCanceling Printing More InformationPrinting from Your Computer Documents You Can Copy CopyingMaking Copies CHAPTEREnlarging/Reducing Using Preset Copy Ratios Setting Enlarging/ReducingEnlarging/Reducing Using Custom Copy Ratios N TEAdjusting the Exposure Density Adjusting the Image Quality ResolutionAUTO EXPOSURE Improving Copied ImageCollate Copy Special Features100%COL.A4 CopyingCopying A x STARTTEXT/PHOTO 2 on 1 Copy2ON1 CopyingCopying 6 PressNEXTPGEENDSCStartA. NNINGx STARTOKCopying Reserve CopyBefore Scanning ScanningScanning Methods CHAPTERMore Information Scanning2 Press SCAN → Start on the machine Checking the Status of the Jobs Stored in the Machine System MonitorConfirming and Deleting a Fax Job CHAPTERConfirming Transmission Results Confirming and Deleting a Copy JobSystem Monitor Confirming and Deleting a Print Job Confirming and Deleting a Report JobSystem Monitor Periodic Cleaning MaintenanceCleaning the Exterior Cleaning the Scanning AreaMaintenance Cleaning the ADF AreaMaintenance When to Replace the CartridgePaper feeding direction If the copies appear normalHandling and Storing the Cartridge Print YieldMaintenance n Handling PrecautionsMaintenance n Storage PrecautionsMaintenance Replacing the Cartridgen Storing Partially Used Cartridges n Recycling Used CartridgesMake sure that the tab itself is detached from the cartridge Maintenance7 Close the front cover MaintenanceRepacking and Transporting Your Machine Carrying the Machine by the SidesMaintenance Maintenance Transporting the Machine by CarPack the machine, using the original packing material and box Place the machine on a level, stable surfaceClearing Jams TroubleshootingRemoving Jammed Paper from Inside the Machine CHAPTERTroubleshooting Troubleshooting Carefully pull the jammed paper straight out through the rollers TroubleshootingWhen Feeding Paper from the Cassette TroubleshootingWhen Feeding Paper from the Multi-Purpose Feeder 9 Close the front cover 10 Pull out the cassette completelyTroubleshooting Removing Jammed Paper from the ADF14 Insert the cassette to the machine 1 Open the ADF and gently remove the jammed paper from the ADFTroubleshooting Troubleshooting LCD MessagesTroubleshooting Paper Feeding Problems Troubleshootingxxx stands for a number. **Only for the MF5650 model Troubleshooting Troubleshooting Troubleshooting Copying ProblemsTroubleshooting Print Quality ProblemsTroubleshooting Printing Problems Scanning ProblemsTroubleshooting Troubleshooting General ProblemsTroubleshooting If You Cannot Solve the ProblemSoftware version number Place of purchase Nature of problem Steps you have taken to solve the problem and the resultsAccessing the Machine Settings Machine SettingsPAPER SETTINGS Menu DescriptionsMachine Settings COMMON SETTINGSERROR ONLY Machine SettingsERROR ONLY ERROR ONLYMachine Settings COPY SETTINGSPRINTER SETTINGS TIMER SETTINGSMachine Settings Specifications AppendixCHAPTER Appendix Symbols IndexAppendix Appendix Appendix