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Canon MF5650 manual Paper Feeding Problems, Troubleshooting

Models: MF5650

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*xxx stands for a number. **Only for the MF5650 model.

9

Troubleshooting

SUPPLY REC. PAPER

Cause		No paper is loaded in the cassette or multi-purpose feeder.

Remedy		Load paper in the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.) Make sure the
		paper stack in the cassette does not exceed the capacity of the cassette.
		Load paper in the multi-purpose feeder one by one.
		If you load paper while making copies, do not load a different paper size.
		On the second line in the LCD the message <CASSETTE> or <TRAY> and the paper size may
		appear. In this case, load the corresponding paper in the cassette or multi-purpose feeder.

SYSTEM ERROR
Exxx*


Cause		An error of some kind has occurred in the machine.

Remedy		Unplug the machine from the power supply and wait approximately 3 minutes to 5 minutes, then
		plug it in again. If this does not solve the problem, unplug the machine and contact your local
		authorised Canon dealer or the Canon help line.

TONER SUPPLY LOW**


Cause		The toner is running low.

Remedy		Remove and rock the cartridge several times to distribute toner evenly. Then reinstall the cartridge.
		(See "When to Replace the Cartridge," on p. 8-3.)

*xxx stands for a number. **Only for the MF5650 model.

Paper Feeding Problems

Paper does not feed correctly.

QDoes the cassette or multi-purpose feeder contain an appropriate quantity of sheets?

AMake sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed the capacity of the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.)

QIs paper loaded correctly?

AMake sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.)

QIs the cassette inserted into the machine correctly?

APush the cassette into the machine as far as it will go, and make sure the cassette is not tilted or inserted at an angle.

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Canon manual Paper Feeding Problems, Troubleshooting, xxx stands for a number. **Only for the MF5650 model

Contents

User’s Guide User’s Guide Set-Up SheetQuick Reference Guide This ManualCopyright Model NameTrademarks Contents PrefaceChapter Clearing Jams Removing Jammed Paper from Inside the Machine Keys Used in This Manual How to Use This ManualSymbols Used in This Manual Messages Displayed in the LCDIllustrations Used in This Manual Main Components of the Machine IntroductionCustomer Support CHAPTERIntroduction Open it when you install the cartridge, or remove jammed paperUsed when printing paper one by one manually Controls the machineRear View c Power socketIntroduction a USB portOperation Panel n MF5650Introduction 6&$11,1*02 773+272Standby Display IntroductionRestoring from the Energy Saver Mode Manually Energy Saver ModeSetting the Energy Saver Mode Manually IntroductionPaper Handling Print Media RequirementsCHAPTER n Paper Printing AreasPaper Handling n EnvelopeLoading Paper Loading Paper in the CassettePaper Handling Paper Handling 4 Load the paper stack in the cassette with the print side downPaper Handling 6 Insert the cassette into the machine7 Specify the size and the type of the paper you load Loading Paper in the Multi-Purpose Feeder Paper Handling1 Slide the paper guides to the mark of the desired paper size Loading an Envelope in the Multi-Purpose Feeder Paper Handling3 Specify the size and the type of the paper you load Specifying the Paper Size Paper HandlingSelect COM10, MONARCH, DL, or ISO-C5 for envelopes Specifying the Paper Type Orientation of the Document and the Paper LoadingPaper Handling Selecting the Paper Output Area Paper Type and Paper Output AreaPaper Handling Face Down Paper Output Area Face Up Paper Output AreaPaper Handling Document Requirements Problem DocumentsDocument Handling CHAPTERPlacing a Document on the Platen Glass Setting Up DocumentsScanned Area of a Document Document HandlingLoading Documents in the ADF Document HandlingAdjust the document guides to the width of the document Document HandlingLoad the documents face up in the ADF The Paper Path of the ADF Document HandlingThe machine scans documents from the first page Scanning unit Printing Documents Printing from Your ComputerBefore Printing CHAPTERCanceling Printing More InformationPrinting from Your Computer Making Copies CopyingDocuments You Can Copy CHAPTEREnlarging/Reducing Using Custom Copy Ratios Setting Enlarging/ReducingEnlarging/Reducing Using Preset Copy Ratios N TEAUTO EXPOSURE Adjusting the Image Quality ResolutionAdjusting the Exposure Density Improving Copied Image100%COL.A4 Special FeaturesCollate Copy CopyingA x START Copying2ON1 2 on 1 CopyTEXT/PHOTO Copying6 PressNEXTPGEENDSCStartA. NNINGx STARTOK CopyingReserve Copy CopyingScanning Methods ScanningBefore Scanning CHAPTERMore Information Scanning2 Press SCAN → Start on the machine Confirming and Deleting a Fax Job System MonitorChecking the Status of the Jobs Stored in the Machine CHAPTERConfirming Transmission Results Confirming and Deleting a Copy JobSystem Monitor Confirming and Deleting a Print Job Confirming and Deleting a Report JobSystem Monitor Cleaning the Exterior MaintenancePeriodic Cleaning Cleaning the Scanning AreaCleaning the ADF Area MaintenancePaper feeding direction When to Replace the CartridgeMaintenance If the copies appear normalMaintenance Print YieldHandling and Storing the Cartridge n Handling Precautionsn Storage Precautions Maintenancen Storing Partially Used Cartridges Replacing the CartridgeMaintenance n Recycling Used CartridgesMaintenance Make sure that the tab itself is detached from the cartridgeMaintenance 7 Close the front coverRepacking and Transporting Your Machine Carrying the Machine by the SidesMaintenance Pack the machine, using the original packing material and box Transporting the Machine by CarMaintenance Place the machine on a level, stable surfaceRemoving Jammed Paper from Inside the Machine TroubleshootingClearing Jams CHAPTERTroubleshooting Troubleshooting Troubleshooting Carefully pull the jammed paper straight out through the rollersWhen Feeding Paper from the Multi-Purpose Feeder TroubleshootingWhen Feeding Paper from the Cassette 9 Close the front cover 10 Pull out the cassette completely14 Insert the cassette to the machine Removing Jammed Paper from the ADFTroubleshooting 1 Open the ADF and gently remove the jammed paper from the ADFTroubleshooting LCD Messages TroubleshootingTroubleshooting Paper Feeding Problems Troubleshootingxxx stands for a number. **Only for the MF5650 model Troubleshooting Troubleshooting Copying Problems TroubleshootingPrint Quality Problems TroubleshootingTroubleshooting Printing Problems Scanning ProblemsTroubleshooting General Problems TroubleshootingSoftware version number Place of purchase Nature of problem If You Cannot Solve the ProblemTroubleshooting Steps you have taken to solve the problem and the resultsPAPER SETTINGS Machine SettingsAccessing the Machine Settings Menu DescriptionsCOMMON SETTINGS Machine SettingsERROR ONLY Machine SettingsERROR ONLY ERROR ONLYCOPY SETTINGS Machine SettingsPRINTER SETTINGS TIMER SETTINGSMachine Settings Specifications AppendixCHAPTER Appendix Symbols IndexAppendix Appendix Appendix