Troubleshooting Tips
Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
Fan will not start
•Check the main circuit fuses, circuit breakers, and wall switch position. Check all wire connections. Make sure the power is turned off during this inspection.
•Pin connectors are not making good contact. Check all connections.
•The fan receiver is defective. Replace the fan receiver.
•Reset the frequency setting: See Page
Fan wobbles or shakes excessively
•Be sure the canopy pin is set properly into the slot on the ball.
•Check that the blade holders have not been bent during installation and the blades are balanced.
•The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure the hanger bracket is attached tightly to the ceiling outlet box and the downrod assembly is secured firmly.
•The downrod is attached to the downrod base too loosely. Make sure all the screws are securely tightened.
•A balancing kit is supplied with the fan to remedy slight wobble problems. Check all previous steps before using this kit.
Fan is noisy during operation
•When changing fan speeds or reversing the fan, you may hear several audible clicks.This is normal operation.
• Check and tighten the light fixture retaining screws, glass shade screws, and/or light bulb(s).
•Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside the canopy and switch housing are not touching the metal parts and that they have not fallen off the wire splices.
Tighten as necessary.
•Tighten the blade holders to the flywheel (or Direct Drive motor) and the blades to the bladeholder screws.
•Make sure all the screws in the motor housing are snug but not overly tight.
Fan does not run on low speed
• If fan is new, it may need to be “broken in.” Run at high speed for several days.
Light is too dim
• Make sure the dimmer setting is at the desired level.Hold the light button to activate the dimmer of the fan. Release the button when the desired luminosity is reached.
This device complies with
1.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
2.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note: Any changes or modifications to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate this remote control.
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