Symptom

Possible Cause

Recommended Action

No tape

Battery power is low.

Change to AC adaptor power

comes out

 

or load a fresh set of batteries

when I

 

(supplied by you). (page 57)

press

 

 

PRINT.

 

 

 

 

 

The ink

Slack in the ink ribbon

Remove the tape cartridge.

ribbon is

when the tape

After making sure that the ink

coming out

cartridge was loaded

ribbon is not broken, take up

of the tape

in the printer.

all the slack. Reload the tape

outlet

 

cartridge into the printer.

together

 

(Startup Guide, page 13)

with the

 

Important!

tape.

 

Always make sure you

 

 

remove all slack from the ink

 

 

ribbon before loading a tape

 

 

cartridge into the printer.

 

 

If the ink ribbon is broken,

 

 

replace the tape cartridge

 

 

with a new one.

 

 

 

The tape

The tape cutter is dull.

Have the tape cutter replaced by

will not cut.

 

your retailer or your local CASIO

 

 

service center.

 

 

 

 

Tape is jammed in the

Turn off the printer, remove the

 

tape outlet.

tape cartridge, and remove

 

 

the jammed label.

 

 

 

 

NONE is selected for

Change the MARGINS

 

the MARGINS setting

setting to NARROW, MEDIUM

 

of the format being

or WIDE. (page 26)

 

used.

 

 

 

 

 

UNCUT is selected for

Change the tape cut mode

 

the tape cut mode.

setting to something other

 

 

than UNCUT. (page 38)

 

 

 

Symptom

Possible Cause

Recommended Action

The tape

The label is too short.

Use scissors to cut the labels

will not cut.

Less than approximately 31mm

after printing is complete.

 

(1 1/4") with narrow margins

 

 

Less than approximately 38mm

 

 

(1 1/2") with medium margins

 

 

Less than approximately 50mm

 

 

(1 15/16") with wide margins

 

 

 

 

The printer

The tape cutter is dull.

Have the tape cutter replaced

will not half

 

by your retailer or your local

cut.

 

CASIO service center.

 

 

 

 

FULL CUT or UNCUT

Change the tape cut mode

 

is selected for the tape

setting to CONT HALF CUT or

 

cut mode.

FULL+HALF CUT.

 

 

 

 

You are printing on

Half cutting is not supported

 

for magnetic tape. Use

 

magnetic tape.

 

scissors to cut the labels after

 

 

 

 

printing is complete.

 

 

Select UNCUT for the tape

 

 

cut mode whenever printing

 

 

on magnetic tape or

 

 

reflective tape (page 39).

 

 

 

 

The label is too short.

Use scissors to cut the labels

 

Less than approximately 31mm

after printing is complete.

 

(1 1/4") with narrow margins

 

 

Less than approximately 38mm

 

 

(1 1/2") with medium margins

 

 

Less than approximately 50mm

 

 

(1 15/16") with wide margins

 

 

 

 

The label

The backing paper has

Remove the backing paper.

does not

not been removed.

(Startup Guide, page 25)

stick.

 

 

The location or the

Do not try to affix a label to a

 

 

surface is not

surface that is rough, wet, oily,

 

compatible.

or dirty. (Startup Guide, page

 

 

25)

 

 

 

E62