Customer Assistance and Information

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to

your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:

STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or

the general manager.

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre by calling

1-800-263-3777 (English) or 1-800-263-7854 (French).

We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have

the following information available to give the Customer Assistance Representative:

•Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.

•Dealership name and location.

•Vehicle delivery date and present mileage (kilometers).

When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern.

STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the

BBBAuto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

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2005 specifications

The 2005 Chevrolet lineup presented a range of vehicles that were notable for their blend of performance, comfort, and advanced technology. One of the standout models was the Chevrolet Silverado, a full-size pickup truck that offered an impressive range of trims and configurations. With powerful V6 and V8 engine options, the Silverado was well-suited for both work and leisure. Its robust towing capacity and spacious cabin made it a favorite among truck enthusiasts who required utility without compromising on comfort.

Another highlight of 2005 was the Chevrolet Equinox, a mid-size crossover SUV that entered the market with a focus on practicality and versatility. With a spacious interior and flexible seating arrangements, the Equinox catered to families and active individuals alike. Its standard safety features, including anti-lock brakes and multiple airbags, underscored Chevrolet's commitment to passenger safety.

For those seeking a sportier option, the Chevrolet Corvette remained a symbol of American performance. The 2005 Corvette featured a sleek design and a powerful 6.0-liter V8 engine that delivered exhilarating acceleration. With its lightweight construction and advanced suspension system, the Corvette offered precision handling, making it a joy to drive on both the track and the open road. The interior was equally impressive, featuring high-quality materials and modern technology, including a premium sound system.

In terms of technology, Chevrolet was ahead of the curve in 2005. Many models came equipped with the OnStar system, providing features like navigation, emergency assistance, and stolen vehicle recovery. Additionally, the incorporation of advanced audio systems and Bluetooth connectivity options allowed drivers to stay connected while on the go.

Chevrolet also focused on fuel efficiency during this year, with several models featuring innovative engine designs and lightweight materials that improved overall gas mileage. The introduction of hybrid technology in certain models marked a step towards a more environmentally conscious lineup.

Overall, the 2005 Chevrolet models combined style, performance, and practicality, appealing to a broad audience of drivers. With a commitment to innovation and quality, Chevrolet solidified its status as a leader in the automotive industry during this era, paving the way for future advancements.

Chevrolet 2005 owner manual Customer Assistance and Information, Customer Satisfaction Procedure

Models: 2005