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Cisco Systems 1130AG manual Troubleshooting Lightweight Access Points, C H A P T E R

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Troubleshooting Lightweight Access Points

C H A P T E R 4

Troubleshooting Lightweight Access Points

This chapter provides troubleshooting procedures for basic problems with the 1130AG series lightweight access point (model: AIR-LAP1131AG or AIR-LAP1131G). For the most up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL:

http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html Sections in this chapter include:

•Guidelines for Using 1130AG Series Lightweight Access Points, page 4-2

•Checking the Lightweight Access Point LEDs, page 4-2

•Low Power Condition for Lightweight Access Points, page 4-6

•Manually Configuring Controller Information Using the Access Point CLI, page 4-8

•Returning the Access Point to Autonomous Mode, page 4-9

•Obtaining the Autonomous Access Point Image File, page 4-11

•Connecting to the Access Point Console Port, page 4-12

•Obtaining the TFTP Server Software, page 4-13

Cisco Aironet 1130AG Series Access Point Hardware Installation Guide

	OL-8369-05	4-1

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Cisco Systems 1130AG manual Troubleshooting Lightweight Access Points, C H A P T E R

Contents

June Cisco Aironet 1130AG Series Access Point Hardware Installation GuideAmericas Headquarters Cisco Systems, Inc 170 West Tasman Drive San Jose, CATurn the television or radio antenna until the interference stops Repeater Unit that Extends Wireless Range Guidelines for Using 1130AG Series Lightweight Access PointsC O N T E N T S PrefaceOpening the Access Point Cover Access Point Layout and ConnectorsUsing a Security Cable Security SettingsGuidelines for Using 1130AG Series Lightweight Access Points Connecting to the Access Point Console PortResetting to the Default Configuration Using the Web Browser InterfaceIndustry Canada B-4 Declarations of Conformity and Regulatory Information B-1Translated Safety Warnings Access Point SpecificationsCisco Aironet 1130AG Series Access Point Hardware Installation Guide ContentsOL-8369-05 G L O S S A R Y I N D ECisco Aironet 1130AG Series Access Point Hardware Installation Guide Contentsviii OL-8369-05Audience PrefacePurpose OrganizationConventions Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset Obtaining Documentation, Obtaining Support, and Security Guidelines Related PublicationsSN AAANNNNXXXX Locating the Product Serial Numberxiii Preface Locating the Product Serial Number Cisco Aironet 1130AG Series Access Point Hardware Installation GuideOL-8369-05 Lightweight Access Points Autonomous Access PointsOverview Product TerminologyGuidelines for Using 1130AG Series Lightweight Access Points Hardware Features Ethernet Port Single or Dual-Radio OperationConsole Port LEDsUL 2043 Certification Power SourcesAnti-Theft Features Figure 1-3 Access Point Security Screw Hole Network Examples with Autonomous Access PointsFigure 1-4 Access Points as Root Units on a Wired LAN Root Unit on a Wired LANFigure 1-5 Access Point as Repeater Repeater Unit that Extends Wireless RangeWorkgroup Bridge Configuration Central Unit in an All-Wireless NetworkFigure 1-6 Access Point as Central Unit in All-Wireless Network Figure 1-7 Workgroup Bridge ConfigurationFigure 1-8 Workgroup Bridge Configuration Network Example with Lightweight Access Points1-11 Cisco Aironet 1130AG Series Access Point Hardware Installation Guide Chapter 1 Overview Network Example with Lightweight Access Points1-12 OL-8369-05C H A P T E R Installing the Access PointFCC Safety Compliance Statement Safety InformationGeneral Safety Guidelines WarningsPackage Contents Unpacking the Access PointController Discovery Process for Lightweight Access Points Basic Installation GuidelinesDeploying the Access Points on the Wireless Network Figure 2-1 Access Point Hardware Features Access Point Layout and ConnectorsMounting Plate Mounting PlateSuspended Ceiling Adjustable T-Rail Clips T-rail locking screws Chapter 2 Installing the Access Point Figure 2-4 Adjusting the T-Rail ClipsDeploying the Access Points on the Wireless Network Cisco Aironet 1130AG Series Access Point Hardware Installation Guide2-11 Opening the Access Point Cover2-12 Mounting the Access Point on a Horizontal SurfaceFigure 2-7 Adjustable T-Rail Clips Mounting the Access Point Below a Suspended Ceiling2-13 2-14 Mounting the Access Point Above a Suspended Ceiling2-15 Suspended ceiling T-railMounting Access Point on a Desktop or Shelf Mounting Access Point on a Network Cable BoxAttaching the Access Point to the Mounting Plate 2-162-17 Figure 2-10 Aligning the Keyhole Clip to the Access Point KeyholeUsing a Security Cable Securing the Access Point2-18 Figure 2-12 Installing the Security Hasp Adapter Securing the Access Point to the Mounting Plate2-19 Padlock 2-20Option Connecting the Ethernet and Power CablesOption Option2-22 Connecting to an Ethernet Network with an Inline Power SourceFigure 2-15 Looping the Ethernet Cable 2-23 Connecting to an Ethernet Network with Local Power2-24 Rotating the Cisco LogoFigure 2-16 Cisco Logo Holes C H A P T E R Troubleshooting Autonomous Access PointsFigure 3-1 Access Point LEDs Checking the Autonomous Access Point LEDsTop of Unit Cable Bay AreaMessage type Ethernet LEDDefault IP Address Behavior Checking Basic SettingsDefault SSID and Radio Behavior Cable Bay AreaSecurity Settings Enable Radio InterfacesSSID WEP KeysIntelligent Power Management Low Power Condition for Autonomous Access PointsInline Power Status Messages Note A Cisco power injector might be required Note A Cisco power injector might be required 3-10 Configuring Power Using the CLICisco IOS Commands Issuing the Cisco IOS Command Using the CLIPower Source Access PointCisco Switch Configuring the Access Point System Power Settings Using a BrowserPower Source Access Point System Power SettingsPower Source Cisco SwitchAccess Point System Power Settings Power Command3-14 Running the Carrier Busy TestRunning the Ping Test Resetting to the Default Configuration3-15 Using the Web Browser Interface Using the MODE Button3-16 Using the MODE Button Reloading the Access Point ImageStep 7 Click Reset to Defaults 3-17Browser HTTP Interface Web Browser Interface3-18 Browser TFTP Interface Obtaining the Access Point Image FileClick Access Points Cisco Aironet 1130 AG Series Click Cisco Aironet 1130AG Access Point3-20 Connecting to the Access Point Console PortStep 13 Click DOWNLOAD 3-21 Obtaining the TFTP Server SoftwareCisco Aironet 1130AG Series Access Point Hardware Installation Guide Chapter 3 Troubleshooting Autonomous Access Points3-22 Obtaining the TFTP Server SoftwareC H A P T E R Troubleshooting Lightweight Access PointsUsing DHCP Option Checking the Lightweight Access Point LEDsGuidelines for Using 1130AG Series Lightweight Access Points Figure 4-1 Access Point LEDs Message type Top of UnitEthernet LED Radio LEDMessage type Top of UnitEthernet LED Radio LEDIntelligent Power Management Low Power Condition for Lightweight Access Points1 config ap power pre-standard enable ap Configuring Power Using Controller CLI Commands2 config ap power injector enable ap switch port MAC address Power Source CLI CommandsCisco Wireless LAN Controller Cisco SwitchConfiguring Controller Information Returning the Access Point to Autonomous ModeManually Resetting the Access Point to Defaults Clearing Manually Entered Controller InformationUsing the MODE Button to Return the Access Point to Autonomous Mode Using a WLAN Controller to Return the Access Point to Autonomous Mode4-10 MODE Button Setting Obtaining the Autonomous Access Point Image FileStep 3 Click Cisco Aironet 1130AG Access Point 4-114-12 Connecting to the Access Point Console PortFigure 4-2 Console Port Location http//tftpd32.jounin.net Obtaining the TFTP Server Software4-13 Cisco Aironet 1130AG Series Access Point Hardware Installation Guide Chapter 4 Troubleshooting Lightweight Access Points4-14 Obtaining the TFTP Server SoftwareA P P E N D I X A Translated Safety WarningsCisco Aironet 1130AG Series Access Point Hardware Installation Guide Appendix A Translated Safety WarningsOL-8369-05 A P P E N D I X B Declarations of Conformity and Regulatory InformationLightweight Access Point Models Autonomous Access Point ModelsTested To Comply With FCC Standards FOR HOME OR OFFICE USE FCC Certification numbersVCCI Statement for Japan European Community, Switzerland, Norway, Iceland, and Liechtenstein Industry CanadaCanadian Compliance Statement Autonomous Access Point ModelsEuropean Community, Switzerland, Norway, Iceland, and Liechtenstein Page Declaration of Conformity for RF Exposure Japanese Translation English Translation Guidelines for Operating Cisco Aironet Access Points in JapanAutonomous Access Point Models Lightweight Access Point ModelsAccess Points with IEEE 802.11a Radios Administrative Rules for Cisco Aironet Access Points in TaiwanChinese Translation English Translation Cisco Aironet 1130AG Series Access Point Hardware Installation GuideChinese Translation English Translation All Access PointsB-10 Declaration of Conformity Statements for European Union Countries Declaration of Conformity StatementsCisco Aironet 1130AG Series Access Point Hardware Installation Guide B-11Cisco Systems Inc Director Corporate ComplianceCisco Aironet 1130AG Series IEEE802.11 a/b/g Access Point Health & SafetyMax Power Level Annex to DofC# 1. Information on Antennas and Power LevelsB-13 Antenna P/NB-14 Cisco Aironet 1130AG Series Access Point Hardware Installation GuideAppendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements802.11a Radio Specifications Access Point SpecificationsA P P E N D I X C CategoryAccess Point Specifications continued 802.11a Radio SpecificationsCategory 802.11b OperationCategory 802.11a Radio Specifications802.11b Operation 802.11g OperationCisco Aironet 1130AG Series Access Point Hardware Installation Guide Appendix C Access Point SpecificationsOL-8369-05 A P P E N D I X D Channels and Maximum Power LevelsCisco Aironet 1130AG Series Access Point Hardware Installation Guide Appendix D Channels and Maximum Power LevelsOL-8369-05 Cisco Aironet 1130AG Series Access Point Hardware Installation Guide Console Cable PinoutsA P P E N D I X E OL-8369-05Overview Console Port Signals and PinoutsPins SignalsA P P E N D I X F Priming Lightweight Access Points Prior to DeploymentPage Page Cisco Aironet 1130AG Series Access Point Hardware Installation Guide Appendix F Priming Lightweight Access Points Prior to DeploymentOL-8369-05 Configuring DHCP Option 43 for Lightweight Access PointsA P P E N D I X G Overview Access PointVendor Class Identifier VCI Configuring Option 43 for 1000 and 1500 Series Access Points Type + Length + Value LAN Controller to operate G L O S S A R YGL-1 GL-2 GL-3 A device that connects two otherwise incompatible networks togetherGL-4 GL-5 GL-6 access point image I N D Eextended temperature range 2-3 antenna connectorsIN-2