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Cisco Systems 1130AG manual Troubleshooting Autonomous Access Points, C H A P T E R

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C H A P T E R 3

Troubleshooting Autonomous Access Points

This chapter provides troubleshooting procedures for basic problems with the autonomous access point (model: AIR-AP1131AG or AIR-AP1131G). For the most up-to-date, detailed troubleshooting information, refer torefer to the Cisco Technical Support and Documentation website at the following URL:

http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html Sections in this chapter include:

•Checking the Autonomous Access Point LEDs, page 3-2

•Checking Basic Settings, page 3-4

•Low Power Condition for Autonomous Access Points, page 3-6

•Running the Carrier Busy Test, page 3-14

•Running the Ping Test, page 3-15

•Resetting to the Default Configuration, page 3-15

•Reloading the Access Point Image, page 3-17

•Obtaining the Access Point Image File, page 3-19

•Obtaining the TFTP Server Software, page 3-21

Cisco Aironet 1130AG Series Access Point Hardware Installation Guide

	OL-8369-05	3-1

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Cisco Systems 1130AG manual Troubleshooting Autonomous Access Points, C H A P T E R

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Cisco Aironet 1130AG Series Access Point Hardware Installation GuideJune Americas HeadquartersTurn the television or radio antenna until the interference stops Preface Guidelines for Using 1130AG Series Lightweight Access PointsRepeater Unit that Extends Wireless Range C O N T E N T SSecurity Settings Access Point Layout and ConnectorsOpening the Access Point Cover Using a Security CableUsing the Web Browser Interface Connecting to the Access Point Console PortGuidelines for Using 1130AG Series Lightweight Access Points Resetting to the Default ConfigurationAccess Point Specifications Declarations of Conformity and Regulatory Information B-1Industry Canada B-4 Translated Safety WarningsG L O S S A R Y I N D E ContentsCisco Aironet 1130AG Series Access Point Hardware Installation Guide OL-8369-05OL-8369-05 ContentsCisco Aironet 1130AG Series Access Point Hardware Installation Guide viiiOrganization PrefaceAudience PurposeConventions Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset Obtaining Documentation, Obtaining Support, and Security Guidelines Related PublicationsLocating the Product Serial Number SN AAANNNNXXXXxiii Cisco Aironet 1130AG Series Access Point Hardware Installation Guide Preface Locating the Product Serial NumberOL-8369-05 Product Terminology Autonomous Access PointsLightweight Access Points OverviewGuidelines for Using 1130AG Series Lightweight Access Points Hardware Features LEDs Single or Dual-Radio OperationEthernet Port Console PortUL 2043 Certification Power SourcesAnti-Theft Features Figure 1-3 Access Point Security Screw Hole Network Examples with Autonomous Access PointsFigure 1-4 Access Points as Root Units on a Wired LAN Root Unit on a Wired LANFigure 1-5 Access Point as Repeater Repeater Unit that Extends Wireless RangeFigure 1-7 Workgroup Bridge Configuration Central Unit in an All-Wireless NetworkWorkgroup Bridge Configuration Figure 1-6 Access Point as Central Unit in All-Wireless NetworkNetwork Example with Lightweight Access Points Figure 1-8 Workgroup Bridge Configuration1-11 OL-8369-05 Chapter 1 Overview Network Example with Lightweight Access PointsCisco Aironet 1130AG Series Access Point Hardware Installation Guide 1-12C H A P T E R Installing the Access PointWarnings Safety InformationFCC Safety Compliance Statement General Safety GuidelinesPackage Contents Unpacking the Access PointController Discovery Process for Lightweight Access Points Basic Installation GuidelinesDeploying the Access Points on the Wireless Network Figure 2-1 Access Point Hardware Features Access Point Layout and ConnectorsMounting Plate Mounting PlateSuspended Ceiling Adjustable T-Rail Clips T-rail locking screws Cisco Aironet 1130AG Series Access Point Hardware Installation Guide Figure 2-4 Adjusting the T-Rail ClipsChapter 2 Installing the Access Point Deploying the Access Points on the Wireless Network2-11 Opening the Access Point Cover2-12 Mounting the Access Point on a Horizontal SurfaceMounting the Access Point Below a Suspended Ceiling Figure 2-7 Adjustable T-Rail Clips2-13 2-14 Mounting the Access Point Above a Suspended Ceiling2-15 Suspended ceiling T-rail2-16 Mounting Access Point on a Network Cable BoxMounting Access Point on a Desktop or Shelf Attaching the Access Point to the Mounting Plate2-17 Figure 2-10 Aligning the Keyhole Clip to the Access Point KeyholeSecuring the Access Point Using a Security Cable2-18 Securing the Access Point to the Mounting Plate Figure 2-12 Installing the Security Hasp Adapter2-19 Padlock 2-20Option Connecting the Ethernet and Power CablesOption OptionConnecting to an Ethernet Network with an Inline Power Source 2-22Figure 2-15 Looping the Ethernet Cable 2-23 Connecting to an Ethernet Network with Local PowerRotating the Cisco Logo 2-24Figure 2-16 Cisco Logo Holes C H A P T E R Troubleshooting Autonomous Access PointsFigure 3-1 Access Point LEDs Checking the Autonomous Access Point LEDsEthernet LED Cable Bay AreaTop of Unit Message typeCable Bay Area Checking Basic SettingsDefault IP Address Behavior Default SSID and Radio BehaviorWEP Keys Enable Radio InterfacesSecurity Settings SSIDIntelligent Power Management Low Power Condition for Autonomous Access PointsInline Power Status Messages Note A Cisco power injector might be required Note A Cisco power injector might be required 3-10 Configuring Power Using the CLIAccess Point Issuing the Cisco IOS Command Using the CLICisco IOS Commands Power SourceAccess Point System Power Settings Configuring the Access Point System Power Settings Using a BrowserCisco Switch Power SourcePower Command Cisco SwitchPower Source Access Point System Power Settings3-14 Running the Carrier Busy TestResetting to the Default Configuration Running the Ping Test3-15 Using the MODE Button Using the Web Browser Interface3-16 3-17 Reloading the Access Point ImageUsing the MODE Button Step 7 Click Reset to DefaultsWeb Browser Interface Browser HTTP Interface3-18 Click Cisco Aironet 1130AG Access Point Obtaining the Access Point Image FileBrowser TFTP Interface Click Access Points Cisco Aironet 1130 AG SeriesConnecting to the Access Point Console Port 3-20Step 13 Click DOWNLOAD 3-21 Obtaining the TFTP Server SoftwareObtaining the TFTP Server Software Chapter 3 Troubleshooting Autonomous Access PointsCisco Aironet 1130AG Series Access Point Hardware Installation Guide 3-22C H A P T E R Troubleshooting Lightweight Access PointsChecking the Lightweight Access Point LEDs Using DHCP OptionGuidelines for Using 1130AG Series Lightweight Access Points Figure 4-1 Access Point LEDs Radio LED Top of UnitMessage type Ethernet LEDRadio LED Top of UnitMessage type Ethernet LEDIntelligent Power Management Low Power Condition for Lightweight Access PointsConfiguring Power Using Controller CLI Commands 1 config ap power pre-standard enable ap2 config ap power injector enable ap switch port MAC address Cisco Switch CLI CommandsPower Source Cisco Wireless LAN ControllerClearing Manually Entered Controller Information Returning the Access Point to Autonomous ModeConfiguring Controller Information Manually Resetting the Access Point to DefaultsUsing a WLAN Controller to Return the Access Point to Autonomous Mode Using the MODE Button to Return the Access Point to Autonomous Mode4-10 4-11 Obtaining the Autonomous Access Point Image FileMODE Button Setting Step 3 Click Cisco Aironet 1130AG Access PointConnecting to the Access Point Console Port 4-12Figure 4-2 Console Port Location Obtaining the TFTP Server Software http//tftpd32.jounin.net4-13 Obtaining the TFTP Server Software Chapter 4 Troubleshooting Lightweight Access PointsCisco Aironet 1130AG Series Access Point Hardware Installation Guide 4-14A P P E N D I X A Translated Safety WarningsAppendix A Translated Safety Warnings Cisco Aironet 1130AG Series Access Point Hardware Installation GuideOL-8369-05 A P P E N D I X B Declarations of Conformity and Regulatory InformationFCC Certification numbers Autonomous Access Point ModelsLightweight Access Point Models Tested To Comply With FCC Standards FOR HOME OR OFFICE USEVCCI Statement for Japan Autonomous Access Point Models Industry CanadaEuropean Community, Switzerland, Norway, Iceland, and Liechtenstein Canadian Compliance StatementEuropean Community, Switzerland, Norway, Iceland, and Liechtenstein Page Declaration of Conformity for RF Exposure Lightweight Access Point Models Guidelines for Operating Cisco Aironet Access Points in JapanJapanese Translation English Translation Autonomous Access Point ModelsCisco Aironet 1130AG Series Access Point Hardware Installation Guide Administrative Rules for Cisco Aironet Access Points in TaiwanAccess Points with IEEE 802.11a Radios Chinese Translation English TranslationAll Access Points Chinese Translation English TranslationB-10 B-11 Declaration of Conformity StatementsDeclaration of Conformity Statements for European Union Countries Cisco Aironet 1130AG Series Access Point Hardware Installation GuideHealth & Safety Director Corporate ComplianceCisco Systems Inc Cisco Aironet 1130AG Series IEEE802.11 a/b/g Access PointAntenna P/N Annex to DofC# 1. Information on Antennas and Power LevelsMax Power Level B-13Declaration of Conformity Statements Cisco Aironet 1130AG Series Access Point Hardware Installation GuideB-14 Appendix B Declarations of Conformity and Regulatory InformationCategory Access Point Specifications802.11a Radio Specifications A P P E N D I X C802.11b Operation 802.11a Radio SpecificationsAccess Point Specifications continued Category802.11g Operation 802.11a Radio SpecificationsCategory 802.11b OperationAppendix C Access Point Specifications Cisco Aironet 1130AG Series Access Point Hardware Installation GuideOL-8369-05 A P P E N D I X D Channels and Maximum Power LevelsAppendix D Channels and Maximum Power Levels Cisco Aironet 1130AG Series Access Point Hardware Installation GuideOL-8369-05 OL-8369-05 Console Cable PinoutsCisco Aironet 1130AG Series Access Point Hardware Installation Guide A P P E N D I X ESignals Console Port Signals and PinoutsOverview PinsA P P E N D I X F Priming Lightweight Access Points Prior to DeploymentPage Page Appendix F Priming Lightweight Access Points Prior to Deployment Cisco Aironet 1130AG Series Access Point Hardware Installation GuideOL-8369-05 Access Points Configuring DHCP Option 43 for LightweightA P P E N D I X G Access Point OverviewVendor Class Identifier VCI Configuring Option 43 for 1000 and 1500 Series Access Points Type + Length + Value G L O S S A R Y LAN Controller to operateGL-1 GL-2 GL-3 A device that connects two otherwise incompatible networks togetherGL-4 GL-5 GL-6 antenna connectors I N D Eaccess point image extended temperature range 2-3IN-2