
9 Troubleshooting Problem
• Troubleshooting
The troubleshooting guide is designed to help you. If problems continue, please call your local customer support 
Symptom | 
  | Problem | Solution | 
I receive an error  | 
  | Polaroid Studio 4  | Shut down all other applications and  | 
message when I am  | Camera Driver does  | attempt to reinstall the driver.  | |
installing Polaroid  | 
  | not load.  | 
  | 
  | Check the USB controller in your BIOS  | ||
Studio 4 Camera  | 
  | 
  | |
  | 
  | if they are activated. If these do not  | |
Driver.  | 
  | 
  | |
  | 
  | work, contact your national Customer  | |
  | 
  | 
  | |
  | 
  | 
  | Support representative.  | 
  | 
  | 
  | |
I cannot upload images  | Connection failure.  | Check all cable connections are secured.  | |
to the PC.  | 
  | 
  | 
  | 
  | 
  | 
  | |
My Studio 4 camera  | Conflict with another  | If you have another camera installed  | |
cannot be recognized  | camera driver or  | on your computer, remove it and its  | |
by the system.  | 
  | capture device.  | driver completely from your system to  | 
  | 
  | 
  | avoid conflicting with the Studio 4.  | 
  | 
  | 
  | |
I get a blurred image  | There may be a  | Hold your Studio 4 camera steadily  | |
when uploading my  | momentary delay  | until you hear a beep which indicates  | |
images to my computer.  | between pressing the  | the exposure is completed.  | |
  | 
  | shutter button and the  | 
  | 
  | 
  | actual exposure.  | 
  | 
My Studio 4 Camera LCD  | Insufficient battery power  | Replace batteries.  | |
screen shows  | icon.  | or batteries are missing.  | or  | 
or  | 
  | or  | Orient batteries correctly.  | 
I cannot activate my  | Batteries are no  | 
  | |
digital camera by pressing  | oriented correctly.  | 
  | |
the Power button.  | 
  | 
  | 
  | 
  | 
  | 
  | 
  | 
Polaroid Studio 4 Digital Video Camera User Guide | 63  |