Getting the Data from Your ML-Series Card

Appendix C Using Technical Support

To assist you in gathering this required data, the show tech-supportEXEC command has been added in Cisco IOS Release 11.1(4) and later. This command provides general information about the switch router that you can provide to your technical support representative when you are reporting a problem.

The show tech-support command outputs the equivalent of the show version, show running-config,show controllers, show stacks, show interfaces, show buffers, show process memory, and show process EXEC commands.

The specific information requirements that might be needed by technical support vary depending on the situation. They include the following:

•Output from the following general show commands: show interfaces

show controllers

show processes {cpu mem} show buffer

show mem summary

•Output from the following protocol-specific show commands: show protocol route

show protocol traffic show protocol interfaces show protocol arp

•Output from provisioning show commands

•Output from relevant debug privileged EXEC commands

•Output from protocol-specific ping and trace diagnostic tests, as appropriate

•Network analyzer traces, as appropriate

•Core dumps obtained using the exception dump command, or using the write core command if the system is operational, as appropriate

Getting the Data from Your ML-Series Card

When obtaining the information from your ML-Series card, you must tailor your method to the system that you are using to retrieve the information. Following are some hints for different platforms:

•PC and Macintosh—Connect a PC or Macintosh to the console port of the ML-Series card and log all output to a disk file (using a terminal emulation program). The exact procedure varies depending on the communication package used with the system.

•Terminal connected to the console port or remote terminal—The only way to get information with a terminal connected to the console port or with a remote terminal is to attach a printer to the AUX port on the terminal (if one exists) and to force all screen output to go to the printer. Using a terminal is undesirable because there is no way to capture the data to a file.

•UNIX workstation—At the UNIX prompt, enter the command script filename, then use Telnet to connect to the ML-Series card. The UNIX script command captures all screen output to the specified filename. To stop capturing output and close the file, enter the end-of-file character (typically Ctrl-D) for your UNIX system.

Cisco ONS 15310-CL and Cisco ONS 15310-MA Ethernet Card Software Feature and Configuration Guide R8.5

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15310-CL, 15310-MA specifications

Cisco Systems has established itself as a leader in the networking domain, offering a wide array of solutions to meet the needs of modern businesses. Among its impressive product lineup are the Cisco 15310-CL and 15310-MA routers, designed to provide advanced network performance and reliability.

The Cisco 15310-CL is a versatile platform that primarily serves as a carrier-class router aimed at supporting high-speed data and voice services. It is built to handle the demands of large enterprises and service providers, offering a robust design that ensures maximum uptime and performance. One of its standout features is its modular architecture, which enables users to customize their configurations based on specific application needs. This scalability allows for future expansion without the need for a complete hardware overhaul.

Key technologies integrated into the Cisco 15310-CL include high-density Ethernet interfaces and a comprehensive suite of Layer 2 and Layer 3 protocol support. The device is capable of supporting multiple types of connections, including TDM, ATM, and Ethernet. This flexibility makes it an ideal choice for organizations that require seamless migration between various service types. Moreover, with features such as MPLS (Multiprotocol Label Switching) support and advanced Quality of Service (QoS) mechanisms, the router ensures that critical applications receive the necessary bandwidth and low latency required for optimal performance.

In contrast, the Cisco 15310-MA focuses on access solutions, providing a cost-effective entry point for businesses looking to enhance their network capabilities. It is well-suited for smaller offices or branch locations that need reliable connectivity without the expense and complexity associated with larger systems. The device supports a range of access methods and provides essential features like firewall capabilities, VPN support, and comprehensive security measures to protect sensitive data.

Both models benefit from Cisco's commitment to security and manageability, offering features like enhanced encryption protocols and user authentication mechanisms that help safeguard networks against threats. Additionally, they can be managed through Cisco’s intuitive software tools, simplifying configuration and monitoring tasks for IT administrators.

The Cisco 15310-CL and 15310-MA are ideal solutions for businesses seeking to enhance their network infrastructure, ensuring firms can keep pace with evolving technology demands while maintaining a focus on security and performance. Their combination of advanced features, modular capabilities, and robust support makes them valuable assets in the networking landscape.

Cisco Systems 15310-MA, 15310-CL manual Getting the Data from Your ML-Series Card

Models: 15310-CL 15310-MA

Getting the Data from Your ML-Series Card

78-18133-01

15310-CL, 15310-MA specifications