Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

In the following message, the digit analysis process is ready to identify incoming digits and check them for potential routing matches in the database. The entry, cn=1001, represents the calling party number. dd="" represents the dialed digit, which would show the called part number. Note that StationInit messages are sent by the phone, StationD messages are sent by Cisco CallManager, and digit analysis is performed by Cisco CallManager.

16:05:41.625 CCMDigit analysis: match(fqcn="", cn="1001", pss="", dd="")

16:05:41.625 CCMDigit analysis: potentialMatches=PotentialMatchesExist

The following debug message shows that the Cisco CallManager is providing inside dial tone to the calling party Cisco IP Phone.

16:05:41.625 CCMStationD - stationOutputStartTone: 33=InsideDialTone tcpHandle=0x4fbbc30

Once Cisco CallManager detects an incoming message and recognizes the keypad button 1 has been pressed on the Cisco IP Phone, it immediately stops the output tone.

16:05:42.890 CCMStationInit - InboundStim - KeypadButtonMessageID kpButton: 1 tcpHandle=0x4fbbc30

16:05:42.890 CCMStationD - stationOutputStopTone tcpHandle=0x4fbbc30 16:05:42.890 CCMStationD - stationOutputSelectSoftKeys tcpHandle=0x4fbbc30 16:05:42.890 CCMDigit analysis: match(fqcn="", cn="1001", pss="", dd="1") 16:05:42.890 CCMDigit analysis: potentialMatches=PotentialMatchesExist 16:05:43.203 CCMStationInit - InboundStim - KeypadButtonMessageID kpButton: 0 tcpHandle=0x4fbbc30

16:05:43.203 CCMDigit analysis: match(fqcn="", cn="1001", pss="", dd="10")

16:05:43.203 CCMDigit analysis: potentialMatches=PotentialMatchesExist

16:05:43.406 CCMStationInit - InboundStim - KeypadButtonMessageID kpButton: 0 tcpHandle=0x4fbbc30

16:05:43.406 CCMDigit analysis: match(fqcn="", cn="1001", pss="", dd="100")

16:05:43.406 CCMDigit analysis: potentialMatches=PotentialMatchesExist

16:05:43.562 CCMStationInit - InboundStim - KeypadButtonMessageID kpButton: 0 tcpHandle=0x4fbbc30

16:05:43.562 CCMDigit analysis: match(fqcn="", cn="1001", pss="", dd="1000")

Once the Cisco CallManager has received enough digits to match, it provides the digit analysis results in a table format. Any extra digits pressed on the phone after this point will be ignored by Cisco CallManager, since a match has already been found.

16:05:43.562 CCMDigit analysis: analysis results 16:05:43.562 CCMPretransformCallingPartyNumber=1001 CallingPartyNumber=1001

DialingPattern=1000

DialingRoutePatternRegularExpression=(1000)

PotentialMatches=PotentialMatchesExist

DialingSdlProcessId=(1,38,2)

PretransformDigitString=1000

PretransformPositionalMatchList=1000

CollectedDigits=1000

PositionalMatchList=1000

RouteBlockFlag=RouteThisPattern

© 2000 Cisco Systems, Inc.

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Cisco Systems 30 VIP manual Cisco Systems, Inc
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