Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
© 2000 Cisco Systems, Inc. 94
Dial plan................................................ 37
Feature issues........................................ 31
Initialization.......................................... 55
Intra-cluster call flow............................ 59
KeepAlive process ................................58
Locations............................................... 32
MTP resources ......................................35
Partitions ...............................................38
Registration process.............................. 57
Security .................................................40
Transcoding resources...........................33
Cisco CallManager Administration Details
...............................................................10
Cisco IOS Gatekeeper
Debug message and show commands... 66
Cisco IOS Gateway
Case study............................................. 63
Debug messages and show commands .67
T1/CAS interface ..................................71
T1/PRI interface.................................... 70
Cisco IP Phone
Case study....................................... 50, 63
Initialization process............................. 50
Cisco IP Phone 7960
i button help...........................................24
Cisco Technical Assistance Center (TAC)92
Cluster (definition)...................................... 6
CMR (definition).........................................6
CODEC (definition).................................... 6
Codec mismatch........................................ 31
Codec Types
CDRs..................................................... 89
Communication
H.323 inter-cluster.................................73
Conference Bridge.....................................32
Crackling................................................... 25
D
DCF (definition)..........................................6
D-Channel (definition)................................ 6
Debug Messages
Cisco IOS Gatekeeper........................... 66
Cisco IOS Gateway............................... 67
Details
Cisco CallManager Administration.......10
DHCP (definition)....................................... 6
Diagnostic CDRs........See Call Management
Records (CMR)
Dial Plan.................................................... 37
Distorted Audio Problem ..........................21
DN (definition)............................................ 6
DNIS (definition)........................................ 7
DNS (definition)..........................................7
Domino Analyzer...................................... 18
Dropped Calls............................................28
DRQ (definition)......................................... 7
DTMF (definition).......................................7
E
Echo...........................................................25
Event Viewer.............................................12
Detailed information about ...................13
Opening................................................. 12
F
Failed Call Flow........................................ 75
Feature Issues............................................ 31
Flow (definition) .........................................7
Full duplex (definition)............................... 7
G
G.711 (definition)........................................7
G.729 (definition)........................................7
Gatekeeper.................................................48
Admission rejects (ARJ)....................... 48
Inter-cluster trunks only........................ 48
Registration rejects (RRJ)..................... 49
Gateway
Registration problems........................... 43
Reorder tone.......................................... 42
Glossary.......................................................6
H
H.225 (definition)........................................7
H.245 (definition)........................................7
H.323 (definition)........................................7
H.323 Communication
Inter-cluster........................................... 73
Half Duplex (definition)..............................7
Help
Cisco IP Phone 7960 i button................24