Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

Hookflash (definition)

7

I

 

ICCP (definition)

7

Initialization

 

Cisco CallManager

55

Cisco IP Phone

50

Inter-Cluster

 

Cisco IP Phone-to-Cisco IP Phone call,

 

case study

73

H.323 communication

73

Intra-Cluster

 

Case study

50

Cisco CallManager call flow

59

Cisco IP Phone-to-Cisco IP Phone call

 

flow

53

IOS (definition)

6

Ip Address

 

Converting in CDRs

80

ISDN (definition)

7

J

 

Jitter (definition)

7

K

 

KeepAlive

 

Cisco CallManager process

58

L

 

Locations

32

Lost Audio Problem

21

M

 

Media Termination Point

 

and one-way audio

27

Media Termination Point (MTP)

 

Resource problem

35

MGCP (definition)

7

MTP (definition)

7

N

 

Network Analyzer

18

No Audio

26

© 2000 Cisco Systems, Inc.

 

O

 

One-Way Audio

26

and Media Termination Point

27

P

 

Partition (definition)

7

Partitions

38

Payload Types

 

CDRs

89

PBX (definition)

7

Performance Monitor

11

Customizing

11

Opening

11

Phone Resets

27

PRI (definition)

8

Problem

21

Admission rejects (ARJ)

48

Cisco CallManager feature issues

31

Codec Mismatch

31

Conference bridge

32

Crackling audio

25

Dial plans

37

Dropped calls

28

Echo

25

Gatekeeper

48

Gateway registration

43

Locations

32

Lost or distorted audio

21

MTP resources

35

One-way audio and Media Termination

 

Point

27

One-way or no audio

26

Partitions

38

Phone resets

27

Registration rejects (RRJ)

49

Reorder tone through gateways

42

Security

40

Transcoding

33

Voice quality

21

Process

 

Cisco CallManager initialization

55

Cisco CallManager KeepAlive

58

Cisco CallManager registration

57

Cisco IP Phone initialization

50

Self-starting processes

56

Skinny Station registration

52

95

 

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Cisco Systems 30 VIP manual

30 VIP specifications

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