Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
© 2000 Cisco Systems, Inc. 95
Hookflash (definition)................................. 7
I
ICCP (definition).........................................7
Initialization
Cisco CallManager................................55
Cisco IP Phone...................................... 50
Inter-Cluster
Cisco IP Phone-to-Cisco IP Phone call,
case study.......................................... 73
H.323 communication........................... 73
Intra-Cluster
Case study............................................. 50
Cisco CallManager call flow.................59
Cisco IP Phone-to-Cisco IP Phone call
flow................................................... 53
IOS (definition)........................................... 6
Ip Address
Converting in CDRs.............................. 80
ISDN (definition)........................................ 7
J
Jitter (definition)..........................................7
K
KeepAlive
Cisco CallManager process...................58
L
Locations................................................... 32
Lost Audio Problem.................................. 21
M
Media Termination Point
and one-way audio ................................27
Media Termination Point (MTP)
Resource problem..................................35
MGCP (definition)...................................... 7
MTP (definition) .........................................7
N
Network Analyzer..................................... 18
No Audio................................................... 26
O
One-Way Audio........................................ 26
and Media Termination Point................27
P
Partition (definition)....................................7
Partitions....................................................38
Payload Types
CDRs..................................................... 89
PBX (definition)..........................................7
Performance Monitor................................ 11
Customizing.......................................... 11
Opening................................................. 11
Phone Resets .............................................27
PRI (definition) ...........................................8
Problem..................................................... 21
Admission rejects (ARJ)....................... 48
Cisco CallManager feature issues......... 31
Codec Mismatch....................................31
Conference bridge................................. 32
Crackling audio..................................... 25
Dial plans ..............................................37
Dropped calls ........................................28
Echo.......................................................25
Gatekeeper.............................................48
Gateway registration............................. 43
Locations............................................... 32
Lost or distorted audio ..........................21
MTP resources ......................................35
One-way audio and Media Termination
Point.................................................. 27
One-way or no audio............................. 26
Partitions ...............................................38
Phone resets...........................................27
Registration rejects (RRJ)..................... 49
Reorder tone through gateways.............42
Security .................................................40
Transcoding...........................................33
Voice quality......................................... 21
Process
Cisco CallManager initialization...........55
Cisco CallManager KeepAlive .............58
Cisco CallManager registration.............57
Cisco IP Phone initialization.................50
Self-starting processes...........................56
Skinny Station registration....................52