Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

16:06:13.921 CCMStationInit - InboundStim - OffHookMessageID tcpHandle=0x1c64310 16:06:13.953 CCMOut Message -- H225ConnectMsg -- Protocol= H225Protocol 16:06:13.953 CCMIe - H225UserUserIe IEData= 7E 00 37 05 02 C0 06

16:06:13.953 CCMStationD - stationOutputCallInfo CallingPartyName=, CallingParty=2002, CalledPartyName=1001, CalledParty=1001, tcpHandle=0x1c64310

16:06:14.015 CCMH245Interface(2) OLC indication chan number = 2

16:06:14.015 CCMStationD - stationOutputOpenReceiveChannel tcpHandle=0x1c64310 myIP: e74610ac (172.16.70.231)

16:06:14.015 CCMStationD - ConferenceID: 0 msecPacketSize: 20 compressionType:(4)Media_Payload_G711Ulaw64k

16:06:14.062 CCMStationInit - InboundStim - StationOpenReceiveChannelAckID tcpHandle=0x1c64310, Status=0, IpAddr=0xe74610ac, Port=20444, PartyID=2

16:06:14.062 CCMH245Interface(2) paths established ip = e74610ac, port = 20444 16:06:14.187 CCMH245Interface(2) OLC outgoing confirm ip = fc4610ac, port = 29626

The calling and called party number, which is associated with a IP address and a hex value, can be seen in the following traces.

16:06:14.187 CCMStationD - stationOutputStartMediaTransmission tcpHandle=0x1c64310 myIP: e74610ac (172.16.70.231)

16:06:14.187 CCMStationD - RemoteIpAddr: fc4610ac (172.16.70.252)

The following traces show the packet sizes and the MAC address of the Cisco IP Phone (2002). These traces are followed by the disconnect, then on-hook messages.

RemoteRtpPortNumber: 29626 msecPacketSize: 20 compressionType:(4)Media_Payload_G711Ulaw64k 16:06:16.515 CCM Device SEP003094C26105 , UnRegisters with SDL Link to monitor NodeID= 1 16:06:16.515 CCMStationD - stationOutputCloseReceiveChannel tcpHandle=0x1c64310 myIP: e74610ac (172.16.70.231)

16:06:16.515 CCMStationD - stationOutputStopMediaTransmission tcpHandle=0x1c64310 myIP: e74610ac (172.16.70.231)

16:06:16.531 CCMIn Message -- H225ReleaseCompleteMsg -- Protocol= H225Protocol 16:06:16.531 CCMIe - Q931CauseIe -- IEData= 08 02 80 90

16:06:16.531 CCMIe - H225UserUserIe -- IEData= 7E 00 1D 05 05 80 06

16:06:16.531 CCMLocations:Orig=1 BW=64 Dest=0 BW=-1 (-1 implies infinite bw available) 16:06:16.531 CCMMediaManager - wait_AuDisconnectRequest - StopSession sending disconnect to (64,2) and remove connection from list

16:06:16.531 CCMMediaManager - wait_AuDisconnectReply - received all disconnect replies, forwarding a reply for party1(16777219) and party2(16777220)

16:06:16.531 CCMMediaCoordinator - wait_AuDisconnectReply - removing MediaManager(2) from connection list

16:06:16.734 CCMStationInit - InboundStim - OnHookMessageID tcpHandle=0x1c64310

Failed Call Flow

The following section describes an unsuccessful inter-cluster call flow, as seen in the SDI trace. In the traces below, the Cisco IP Phone (1001) has gone off-hook. A TCP handle is assigned to the Cisco IP Phone.

16:05:33.468 CCMStationInit - InboundStim - OffHookMessageID tcpHandle=0x4fbbc30 16:05:33.468 CCMStationD - stationOutputDisplayText tcpHandle=0x4fbbc30, Display= 1001

© 2000 Cisco Systems, Inc.

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Cisco Systems 30 VIP manual Failed Call Flow

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