Cisco Systems 7975G Using Cisco WebDialer

Using the User Options Web Pages

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 81

Using Cisco WebDialer

Cisco WebDialer enables you to make calls on your Cisco Unified IP Phone to directory contacts by

clicking items in a web browser. Your system administrator must configure this feature for you.

If you want to... Then...

Use WebDialer with

your User Options

directory

1. Log in to your User Options web pages. See Accessing Your User Options

Web Pages, page 71.

2. Choose User Options > Directory and search for a coworker.

3. Click the number that you want to dial.

4. If this is your first time using WebDialer, set up preferences on the

Make Call page and click Dial. The call is now placed on your phone.

(See the last row in this table to learn how to suppress this page in the

future, if desired.)

5. To end a call, click Hangup or hang up from your phone.

Use WebDialer with

another online

corporate directory

(not your User

Options directory)

1. Log in to a WebDialer-enabled corporate directory and search

for coworkers.

2. Click the number that you want to dial.

3. When prompted, enter your user ID and password.

4. If this is your first time using WebDialer, set up preferences on the

Make Call page and click Dial. The call is now placed on your phone.

(See the last row in this table to learn how to suppress this page in the

future, if desired.)

5. To end a call, click Hangup or hang up from your phone.

Log out of WebDialer Click the logout icon in the Make Call or Hang Up page.

Contents

Main Page Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Page Connecting Your Phone Page Adjusting the Footstand (Optional) Registering with TAPS Using a Headset Headset Support Audio Quality Subjective to the User Page An Overview of Your Phone Understanding Buttons and Hardware Page Page Item Description For more information, see... 1 2 3 4 5 6 7 Understanding Lines and Calls 13 14 15 16 Understanding Line and Call Icons Icon Line or call state Description Understanding Phone Screen Features Choosing Phone Screen Items Cleaning and Maintaining the Phone Screen Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G To choose a phone screen item... Do this... Cisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Feature Softkey Line Button Label and Icon Understanding SIP vs. SCCP Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Page Answering a Call If you want to... Then... For more information, see... For more information, If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Page Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Press HLog or Hunt Group. Your phone screen displays, Logged Press HLog or Hunt Group. When logged in, the Hunt Group button Using a Shared Line Understanding Shared Lines Using Barge to Add Yourself to a Shared-Line Call Understanding Barge Features cBarge and Barge Single-button and Multi-touch Barge Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Page Tracing Suspicious Calls Prioritizing Critical Calls Press MCID or Malicious Call ID If you... Then... Using Cisco Extension Mobility Page Managing Business Calls Using a Single Phone Number of the following are true Page Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset Using a Wireless Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone If you... Then... Page Changing Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Page Page Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Page Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using the Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Setting Up Phone Services on the Web Page Controlling User Settings on the Web Controlling Line Settings on the Web Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data If you are asked to... Then... Page Page Page Page Index A B C D E F G H I K L M N O P Q R S T U V W