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Contents
Viewing or Removing Conference Participants
Accessing Voice Messages
Cisco One-Year Limited Hardware Warranty Terms Index
If you want to Then
Using this Guide
Getting Started
Finding Additional Information
Safety and Performance Information
Cisco Product Security Overview
Power Outage
Using External Devices
Accessibility Features
Connecting Your Phone
Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
Headset Support
Adjusting the Footstand Optional
Using a Headset
Registering with Taps
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Understanding Buttons and Hardware
An Overview of Your Phone
Cisco Unified IP Phone 7970G and 7971G-GE
Cisco Unified IP Phone 7975G
Cisco Unified IP Phone 7945G
Description
Accessing the Help System On Your Phone,
Cleaning and Maintaining
Accessing Voice Messages
Using Call Logs,
Items,
Screen Features,
Understanding Lines and Calls
Choosing Phone Screen
Icon Line or call state Description
Understanding Line and Call Icons
Menus,
Understanding Phone Screen Features
Icons, page 15, and Viewing Multiple Calls,
Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G
Cleaning and Maintaining the Phone Screen
Choosing Phone Screen Items
Screen item Do this
If you want to
Understanding Feature Buttons and Menus
Cisco Unified IP Phone 7965G and 7945G
Feature Softkey Line Button Label and Icon
Understanding Feature Availability
Accessing the Help System on Your Phone
Understanding SIP vs. Sccp
If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
For more information
Corporate
Setting Up Phones
Access Lists for Mobile
Placing a Call-Additional Options
Choose Personal Address Book
For more information If you want to Then See
Personal
Directory to log
Answer or
Answering a Call
If you want to Then For more information, see
Message System,
Using AutoAnswer with a
Using a Single Phone Number
Sending a Call to a Voice
Or EndCall
Using Hold and Resume
Ending a Call
Using Mute
Switching an In-Progress Call to Another Phone
Switching Between Multiple Calls
Viewing Multiple Calls
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
User Options Web Pages,
Settings on the Web,
Press CFwdALL or Forward All
Press DND or Do Not Disturb
Using Do Not Disturb
Making Conference Calls
See Viewing or Removing Conference Participants,
Using Conference Features
Using Join
Tip
Using cBarge
Press ConfList or Conference List
See Using Conference,
Placing or Receiving Intercom Calls
Viewing or Removing Conference Participants
If you want to Then
Directory on Your Phone,
Web pages. See Accessing Your User Options Web Pages,
Advanced Call Handling
Speed Dialing
Personal Directory on Your Phone,
Using the Personal Directory on the Web,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Understanding Shared Lines
Using a Shared Line
Using Barge to Add Yourself to a Shared-Line Call
Single-button and Multi-touch Barge
CBarge and Barge
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
VPN Configuration
If you Then
Tracing Suspicious Calls
Prioritizing Critical Calls
Press Mcid or Malicious Call ID
Using Cisco Extension Mobility
Press ChangePIN
Change Credentials
Press Change
See Answering a Call,
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
See Placing a Call-Additional Options,
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Using a Headset
Using a Handset, Headset, and Speakerphone
Using a Handset
Choose User Preferences Audio Preferences Wideband Headset
Using a Speakerphone
Using a Wireless Headset
Using Wideband with your Headset
Using AutoAnswer with a Headset or Speakerphone
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User Preferences Rings
Changing Phone Settings
Customizing Rings and Message Indicators
Accessing Your User Options Web Pages,
User Preferences Viewing Angle
Customizing the Phone Screen
Options Web Pages,
User Preferences Brightness
User Preferences Background Images
See Cleaning and Maintaining the Phone Screen,
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Using Call Logs
Using Call Logs and Directories
State,
Press EditDial
Directory Dialing
Missed Calls or Received Calls
Corporate Directory exact name can vary
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
Customizing Rings and Message Indicators,
Accessing Voice Messages
Message System,
Options Device
Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
If you want to Then do this after you log
Configuring Features and Services on the Web
Using the Personal Directory on the Web
Choose User Options Device Click Service URL
Choose User Options Fast Dials
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials Click Add New
Choose User Options Device
Setting Up Speed Dials on the Web
Your Phone,
Setting Up Phone Services on the Web
See Configuring Fast Dials on the Web,
Click Phone Services
Programmable phone button
Services
Feature buttons
Choose User Options User Settings
Controlling User Settings on the Web
Controlling Line Settings on the Web
Set up call forwarding
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Remote Destinations
Using Cisco WebDialer
Network
Configuration Host Name
If you Then For more information
Understanding Additional Configuration Options
Advanced Call Handling
See Using AutoAnswer with a
See Using BLF to Determine a Line
See Using Cisco Extension
See Cleaning
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
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Cisco One-Year Limited Hardware Warranty Terms
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Index
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Taps