Cisco Systems 7975G Picking Up a Redirected Call on Your Phone

40 OL-22332-01

Picking Up a Redirected Call on Your Phone

Call PickUp enables you to an swer a call that is ringing on a coworker’s phone by redirecting the call

to your phone. You might use Call PickUp if you share call-handling tasks with coworkers.

Use Fast Dial 1. Create a Personal Address Book entry and assign a Fast Dials code. See

Using the Personal Directory on the Web, page 72.

2. To place a call, access the Fast Dial service on your phone. See Using

Personal Directory on Your Phone, page 66.

If you want to... Then...

Answer a call that is ringing on

another extension within your call

pickup group

1. Press the PickUp softkey or button. (You might have to go

off-hook to display the softkey.)

If your phone supports auto-pickup, you are now

connected to the call.

2. If the call rings, press Answer to connect to the call.

Answer a call that is ringing on

another extension outside of your

call pickup group

1. Press the GPickUp softkey or the Group PickUp button.

(You might have to go off-hook to display the softkey.)

2. Enter the group pickup number.

If your phone supports auto-pickup, you are now

connected to the call.

3. If the call rings, press Answer to connect to the call.

Answer a call that is ringing on

another extension in your group or

in an associated group

1. Press the OPickUp softkey or the Other PickUp button.

(You might have to go off-hook to display the softkey.)

If your phone supports auto-pickup, you are now

connected to the call.

2. If the call rings, press Answer to connect to the call.

Answer a call that is ringing on a

particular extension (line number)

1. Press the GPickUp softkey or the Group PickUp button.

(You might have to go off-hook to display the softkey.)

2. Enter the line number with the call that you want to pick

up. For example, if the call that you want to pick up is

ringing on line 12345, enter 12345.

3. If your phone supports auto-pickup, you are now

connected to the call.

4. If the call rings, press Answer to connect to the call.

If you want to... Then...

Contents

Main Page Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Page Connecting Your Phone Page Adjusting the Footstand (Optional) Registering with TAPS Using a Headset Headset Support Audio Quality Subjective to the User Page An Overview of Your Phone Understanding Buttons and Hardware Page Page Item Description For more information, see... 1 2 3 4 5 6 7 Understanding Lines and Calls 13 14 15 16 Understanding Line and Call Icons Icon Line or call state Description Understanding Phone Screen Features Choosing Phone Screen Items Cleaning and Maintaining the Phone Screen Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G To choose a phone screen item... Do this... Cisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Feature Softkey Line Button Label and Icon Understanding SIP vs. SCCP Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Page Answering a Call If you want to... Then... For more information, see... For more information, If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Page Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Press HLog or Hunt Group. Your phone screen displays, Logged Press HLog or Hunt Group. When logged in, the Hunt Group button Using a Shared Line Understanding Shared Lines Using Barge to Add Yourself to a Shared-Line Call Understanding Barge Features cBarge and Barge Single-button and Multi-touch Barge Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Page Tracing Suspicious Calls Prioritizing Critical Calls Press MCID or Malicious Call ID If you... Then... Using Cisco Extension Mobility Page Managing Business Calls Using a Single Phone Number of the following are true Page Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset Using a Wireless Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone If you... Then... Page Changing Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Page Page Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Page Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using the Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Setting Up Phone Services on the Web Page Controlling User Settings on the Web Controlling Line Settings on the Web Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data If you are asked to... Then... Page Page Page Page Index A B C D E F G H I K L M N O P Q R S T U V W