Cisco Systems 7975G , If you... Then... For more information...

84 OL-22332-01

Want to use one

extension for

several phones

Request a shared line. This enables

you to use one extension for your desk

phone and lab phone, for example.

See Using a Shared Line, page 43.

Share phones or office

space with coworkers

Consider using:

• Call Park to store and retrieve

calls without using the transfer

feature.

• Call Pickup to answer calls ringing

on another phone.

• A shared line to view or join

coworkers’ calls.

• Cisco Extension Mobility to apply

your phone number and user

profile to a shared

Cisco Unified IP Phone.

Ask your system administrator

about these features and see the:

• Advanced Call Handling,

page 39.

• Using a Shared Line, page 43.

• Using Cisco Extension

Mobility, page 50.

Answer calls frequently

or handle calls on

someone’s behalf

Ask your system administrator to set

up the AutoAnswer feature for

your phone.

See Using AutoAnswer with a

Headset or Speakerphone,

page 57.

Need to make video

calls (SCCP

phones only)

Consider using Cisco Unified Video

Advantage, which enables you to make

video calls using your Cisco Unified

IP Phone, your personal computer, and

an external video camera.

Contact your system

administrator for additional

assistance and see the

Cisco Unified Video Advantage

Quick Start Guide and User

Guide.

Determine the state of a

phone line associated

with a speed-dial

button, call log, or

directory listing on

your phone

Ask your administrator to set up the

Busy Lamp Field (BLF) feature for

your phone.

See Using BLF to Determine a Line

State, page 46.

Want to temporarily

apply your phone

number and settings to

a shared

Cisco Unified IP Phone

Ask your system administrator about

the Cisco Extension Mobility Service.

See Using Cisco Extension

Mobility, page 50.

If you... Then... For more information...

Contents

Main Page Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Page Connecting Your Phone Page Adjusting the Footstand (Optional) Registering with TAPS Using a Headset Headset Support Audio Quality Subjective to the User Page An Overview of Your Phone Understanding Buttons and Hardware Page Page Item Description For more information, see... 1 2 3 4 5 6 7 Understanding Lines and Calls 13 14 15 16 Understanding Line and Call Icons Icon Line or call state Description Understanding Phone Screen Features Choosing Phone Screen Items Cleaning and Maintaining the Phone Screen Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G To choose a phone screen item... Do this... Cisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Feature Softkey Line Button Label and Icon Understanding SIP vs. SCCP Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Page Answering a Call If you want to... Then... For more information, see... For more information, If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Page Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Press HLog or Hunt Group. Your phone screen displays, Logged Press HLog or Hunt Group. When logged in, the Hunt Group button Using a Shared Line Understanding Shared Lines Using Barge to Add Yourself to a Shared-Line Call Understanding Barge Features cBarge and Barge Single-button and Multi-touch Barge Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Page Tracing Suspicious Calls Prioritizing Critical Calls Press MCID or Malicious Call ID If you... Then... Using Cisco Extension Mobility Page Managing Business Calls Using a Single Phone Number of the following are true Page Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset Using a Wireless Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone If you... Then... Page Changing Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Page Page Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Page Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using the Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Setting Up Phone Services on the Web Page Controlling User Settings on the Web Controlling Line Settings on the Web Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data If you are asked to... Then... Page Page Page Page Index A B C D E F G H I K L M N O P Q R S T U V W