Cisco Systems 7975G Understanding Additional Configuration Options

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 83

Understanding Additional Configuration Options

Your system administrator can configure your phone to use specific button and softkey templates

along with special services and features, if appropriate. This table provides an overview of some

configuration options that you may want to discuss with your system administrator based on your

calling needs or work environment.

You can locate phone guides and other documents listed in this table on the web:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

If you... Then... For more information...

Need to handle more

calls on your phone line

Ask your system administrator to

configure your line to support

more calls.

Talk to your system administrator

or phone support team.

Need more than one

phone line

Ask your system administrator to

configure one or more additional

directory numbers for you.

Talk to your system administrator

or phone support team.

Need more speed-dial

buttons

First make sure that you are using all

of your currently available speed-dial

buttons.

If you need additional speed-dial

buttons, try using Abbreviated Dialing

or subscribing to the Fast Dial service.

Another option is to attach a

Cisco Unified IP Phone Expansion

Module to your phone.

Note The Cisco Unified IP Phone

7945G does not support the

Cisco Unified IP Phone

Expansion Module.

See:

• Speed Dialing, page 39.

• Cisco Unified IP Phone

Expansion Module 7914

Phone Guide

• Cisco Unified IP Phone

Expansion Module 7915

Phone Guide

• Cisco Unified IP Phone

Expansion Module 7916

Phone Guide

Work with (or work

as) an administrative

assistant

Consider using:

• Cisco Unified CM Assistant

• A shared line

See:

• Using a Shared Line, page 43.

• Cisco Unified

Communications Manager

Assistant User Guide

Contents

Main Page Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Page Connecting Your Phone Page Adjusting the Footstand (Optional) Registering with TAPS Using a Headset Headset Support Audio Quality Subjective to the User Page An Overview of Your Phone Understanding Buttons and Hardware Page Page Item Description For more information, see... 1 2 3 4 5 6 7 Understanding Lines and Calls 13 14 15 16 Understanding Line and Call Icons Icon Line or call state Description Understanding Phone Screen Features Choosing Phone Screen Items Cleaning and Maintaining the Phone Screen Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G To choose a phone screen item... Do this... Cisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Feature Softkey Line Button Label and Icon Understanding SIP vs. SCCP Basic Call Handling Placing a CallBasic Options Placing a CallAdditional Options Page Answering a Call If you want to... Then... For more information, see... For more information, If you want to... Then... For more information, see... Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Page Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Press HLog or Hunt Group. Your phone screen displays, Logged Press HLog or Hunt Group. When logged in, the Hunt Group button Using a Shared Line Understanding Shared Lines Using Barge to Add Yourself to a Shared-Line Call Understanding Barge Features cBarge and Barge Single-button and Multi-touch Barge Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Page Tracing Suspicious Calls Prioritizing Critical Calls Press MCID or Malicious Call ID If you... Then... Using Cisco Extension Mobility Page Managing Business Calls Using a Single Phone Number of the following are true Page Using a Handset, Headset, and Speakerphone Using a Handset Using a Headset Using a Wireless Headset Using a Speakerphone Using AutoAnswer with a Headset or Speakerphone If you... Then... Page Changing Phone Settings Customizing Rings and Message Indicators Customizing the Phone Screen Page Page Using Call Logs and Directories Using Call Logs Page Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Page Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using the Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Setting Up Phone Services on the Web Page Controlling User Settings on the Web Controlling Line Settings on the Web Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data If you are asked to... Then... Page Page Page Page Index A B C D E F G H I K L M N O P Q R S T U V W