Basic Call Handling

 

 

 

 

 

 

 

 

 

 

For more information,

 

If you want to...

Then...

 

see...

 

 

 

 

 

 

Use CallBack to receive

1.

Press CallBack while listening to the

Your system

 

notification when a busy or

 

busy tone or ring sound.

administrator

 

ringing extension is available

2.

Hang up. Your phone alerts you

 

 

 

 

 

 

 

when the line is free.

 

 

 

3.

Place the call again.

 

 

 

Note The CallBack feature is disabled

 

 

 

 

on a Call Chaperone user’s Cisco

 

 

 

 

Unified IP Phone when the calls

 

 

 

 

are being chaperoned.

 

 

 

 

 

See if a line associated with a

Look for Busy Line Feature indicators.

Using BLF to Determine a

speed-dial, call record, or

 

 

 

Line State, page 46

 

directory listing is busy before

 

 

 

 

 

placing a call to that line

 

 

 

 

 

 

 

 

Make a priority (precedence)

Enter the MLPP access number and then

Prioritizing Critical Calls,

call (SCCP phones only)

enter a phone number.

page 49

 

 

 

 

 

 

 

Dial from a Personal Address

1.

Choose

> Personal

Using Personal Directory

 

Book (PAB) entry

 

Directory to log in.

on Your Phone, page 66

 

 

2.

Choose Personal Address Book and

 

 

 

 

search for a listing.

 

 

 

 

 

 

 

 

Place a call using a billing or

1.

Dial a number.

 

Your system

 

tracking code

2.

After the tone, enter a client matter

administrator

 

(SCCP phones only)

 

 

 

code (CMC) or a forced

 

 

 

 

 

 

 

 

authorization code (FAC).

 

 

 

 

 

 

Place a call using your

Log in to the Extension Mobility service

Using Cisco Extension

 

Extension Mobility profile

on a phone.

 

Mobility, page 50

 

 

 

 

 

 

Make a call from a mobile

1.

Obtain your Mobile Voice Access

Managing Business Calls

 

phone using Mobile

 

number and end-user PIN from your

Using a Single Phone

 

Voice Access

 

system administrator.

Number, page 52

 

 

2.

Dial your assigned Mobile Voice

 

 

 

 

access number.

 

 

 

 

3.

Enter your mobile phone number,

 

 

 

 

if requested, and the PIN.

 

 

 

4.

Press 1 to make a call to an

 

 

 

 

enterprise IP phone.

 

 

 

5.

Dial a desktop phone number other

 

 

 

 

than your desktop phone number).

 

 

 

 

 

 

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

23

Page 29
Image 29
Cisco Systems 7975G manual For more information If you want to Then See, Directory to log, Choose Personal Address Book