Cisco Limited 5-Year Hardware and 1-Year Software Warranty Terms
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Catalyst2955 Hardware Installation Guide
78-14944-03
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Duration of Hardware Warranty
Five (5) Years
Duration of Software Warranty
One (1) Year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a
replacement part for delivery within fifteen (15) working days after receipt of the
defective product at Ciscos site. Actual delivery times of replacement products
can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty
remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the
product directly from Cisco, contact your Cisco Sales and Service Represent ative.