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Appendix: Using Alternate Extensions and MWIs
Alternate Extensions
•Cisco Unity Connection Administration will not accept an extension that is already assigned to another user (either as a primary or alternate extension), or to a public distribution list, call handler, directory handler, or interview handler. Cisco Unity Connection verifies that each alternate extension is
•All alternate extensions use the same transfer settings as the primary extension.
•In many cases, Cisco Unity Connection can activate a message waiting indicator (MWI) for an alternate extension. However, depending on the phones and phone systems involved, some additional phone system programming may be required to set this up.
Setting Up Alternate Extensions
| Do the applicable procedure to add, modify, or delete alternate extensions: | ||
| • To Add | ||
| • To Modify Alternate Extensions, page 17 | ||
| • To Delete Alternate Extensions, page 17 | ||
| To Add | ||
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Step 1 | In Cisco Unity Connection Administration, click User. | ||
Step 2 | On the Search Users page, click the user for whom you want to add an alternate extension. | ||
Step 3 | On the Edit menu, click Phone Numbers. | ||
Step 4 | On the Phone Numbers page, click Add New. | ||
Step 5 | On the New Phone Number page, enter the following settings. | ||
| Table 8 | Settings for the New Phone Number Page | |
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| Field |
| Setting |
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| Phone Type |
| Click the type of phone that will use the extension. |
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| Display Name |
| Enter a description of the extension. |
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| Phone Number |
| Enter the extension. When entering characters, consider the following: |
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| • You can enter an extension up to 30 characters in length. (SIP integrations |
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| can use up to 30 alphanumeric characters.) |
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| • Each extension must be |
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| applicable. |
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| • Enter digits 0 through 9. Do not use spaces, dashes, or parentheses. |
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Step 6 | Click Save. |
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Step 7 | Repeat Step 3 through Step 6 as necessary. | ||
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QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1
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