Cisco Systems EGW 2200 manual Setting Up Alternate Extensions

Appendix: Using Alternate Extensions and MWIs

Alternate Extensions

•Cisco Unity Connection Administration will not accept an extension that is already assigned to another user (either as a primary or alternate extension), or to a public distribution list, call handler, directory handler, or interview handler. Cisco Unity Connection verifies that each alternate extension is unique—up to the dialing domain level, if applicable—before allowing either an administrator or a user to create it.

•All alternate extensions use the same transfer settings as the primary extension.

•In many cases, Cisco Unity Connection can activate a message waiting indicator (MWI) for an alternate extension. However, depending on the phones and phone systems involved, some additional phone system programming may be required to set this up.

Setting Up Alternate Extensions

	Do the applicable procedure to add, modify, or delete alternate extensions:
	• To Add Administrator-Defined Alternate Extensions, page 16
	• To Modify Alternate Extensions, page 17
	• To Delete Alternate Extensions, page 17
	To Add Administrator-Defined Alternate Extensions
Step 1	In Cisco Unity Connection Administration, click User.
Step 2	On the Search Users page, click the user for whom you want to add an alternate extension.
Step 3	On the Edit menu, click Phone Numbers.
Step 4	On the Phone Numbers page, click Add New.
Step 5	On the New Phone Number page, enter the following settings.
	Table 8	Settings for the New Phone Number Page
	Field		Setting
	Phone Type		Click the type of phone that will use the extension.
	Display Name		Enter a description of the extension.
	Phone Number		Enter the extension. When entering characters, consider the following:
			• You can enter an extension up to 30 characters in length. (SIP integrations
			can use up to 30 alphanumeric characters.)
			• Each extension must be unique—up to the dialing domain level, if
			applicable.
			• Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.
Step 6	Click Save.
Step 7	Repeat Step 3 through Step 6 as necessary.

QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1

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