Manuals / Cisco Systems / Computer Equipment / Network Card

Cisco Systems H.323 manual Lowdiskspace, Percentage of disk usage is greater than the alarm limit

Models: H.323

1 199

Download 199 pages 45.03 Kb

Page 93

Chapter 5 Troubleshooting Cisco HSI Alarms

Troubleshooting

Troubleshooting

To clear the IP link failure alarm, complete the following steps:

Step 1 Use the rtrv-destcommand to assess which PGW 2200 (standby or active) has been lost.

Step 2 Check the network connections, cables, and routers for that system.

Step 3 Use the clr-almMML command to attempt to clear the alarm.

LOW_DISK_SPACE

Description

The disk space is low. This alarm is reported to the management interface and can be obtained with SNMP. The alarm automatically clears when the disk usage decreases below the alarm limit.

Severity Level and Trap Type

The severity level is major. The trap type is 4.

Cause

The percentage of disk usage is greater than the alarm limit.

Troubleshooting

To obtain more disk space, remove old versions of installed software that are no longer required, or archive log files from the $GWHOME/var/log directory, for example.

OVERLOAD_LEVEL3

Description

An overload level 3 condition exists. This alarm is reported to the management interface and can be obtained with SNMP. This alarm automatically clears when the CPU occupancy or the number of active calls drops below the lower limits set in the overload configuration for level 3.

Severity Level and Trap Type

The severity level is major. The trap type is 4.

		Cisco H.323 Signaling Interface User Guide
		Cisco H.323 Signaling Interface User Guide
	OL-4806-01 Rev. A14			5-9
	OL-4806-01 Rev. A14			5-9

Image 93

Cisco Systems H.323 manual Lowdiskspace, Percentage of disk usage is greater than the alarm limit

Contents

Corporate Headquarters Cisco H.323 Signaling Interface User GuideCisco H.323 Signaling Interface User Guide N T E N T S Introduction to MML Command Operation for HSI Hairpin 38 Fax RADVision Logging Eisuppathfailure Endpointcallcontrolinterfacefailure MML Help OL-4806-01 Rev. A14 Skeleton Configuration File Xii System Administrator Document ObjectivesAudience System Operator Document OrganizationSystem Technician This document is organized as follows PrefaceDocument Conventions Command abcMeaning Comments and Examples BoldfaceRelated Documentation Global configuration modeRelease Notes Hardware DocumentationSoftware Documentation Obtaining DocumentationRelated Documentation World Wide WebOrdering Documentation Obtaining Technical AssistanceDocumentation Feedback Cisco.comCisco TAC Web Site Technical Assistance CenterCisco TAC Escalation Center Cisco HSI Overview IntroductionCisco HSI System Description PGWIP Network Call Control Subsystem OAM SubsystemOperational Environment New Features in Cisco HSI ReleaseHardware Requirements RADVision H.323Cisco HSI does not implement security features Cisco HSI RecoveryCisco HSI System Limitations Software RequirementsOL-4806-01 Rev. A14 Installing and Configuring Cisco HSI Software Introduction Installing the Operating SystemHardware and Software Requirements Configuring Groups and Users Installing the Cisco HSICheck Preinstallation Task Before You StartSource /opt/GoldWing/currentPM/local/setup.gw.csh Cisco HSI Installation Information# vi .cshrc # chmod 777 .cshrcSubdirectory Contents Installing Cisco HSI This command displays the following text# tar xvf GoldWing-4.1.tar Following text displays # cd /export/BUILDS/4.1 # ./install.shType the VSC1 name and press Enter Following text displays ## Executing checkinstall script. Modified Environment is VERSION=4.1 Cisco HSI-A Starting the Cisco HSI Dual HSI Example Configuration ScriptExample # /etc/init.d/CiscoGW startStopping the Cisco HSI Configuring the Cisco HSIUpgrading the Cisco HSI # /etc/init.d/CiscoGW stop# ./uninstall.sh Removing the Cisco HSI# cd /opt/GoldWing # ls -l Type y and press Enter. The following text displays ## Removing installed package instance OTTgw000Provisioning the Cisco HSI Cisco HSI ConfigurationCommand MML Configuration CommandsCommand Description Prov-sta Prov-cpy Prov-stpInitiating an MML Session to Enable Dtmf on the HSI Introduction to MML Command Operation for HSIVerifying the Configuration Etc/init.d/CiscoGW startSystem Configuration Data Reverting to the Base ConfigurationStatic System Data Parameter Type Description Can receive T.38 FAX data. The default value is Parameter, set it to EnabledDefault value is 0xc8 Option. The default value isChanging Static System Data Issue the command restart-softwconfirmDynamic System Data Parameter Description DefaultOVLDLEVEL3PERCENT OVLDLEVEL1PERCENTOVLDLEVEL1FILTER OVLDLEVEL1THRESHLOWERStack Configuration MML Provisionable Data Nonprovisionable DataSystem Parameters ParametersParameter Name Description Type Example Update Type NullProv-addname=q931,maxCalls=2000 Parameter Name Description Type Example RAS ParametersManualRAS If this parameter is present Prov-addname=ras,maxfail=3AllowCallsWhenNonReg If this parameter is present, it Prov-addname=h245,masterSlave.timeout=5 String H323ESPR0.2.4 Immediate Assigns to each version Parameter Name Type UpdateINTEGER0,1 Codec Selection Quick Reference for Important ParametersParameter Name Parameter Value Description 14presents important static system data parameters Parameter Name Parameter Values Description VSCBIPADDR1/2 VSCBPORTNUMBER1/215presents common RAS parameters Parameter Name Parameter Value HSI Feature ConfigurationAsymmetric Codec Treatment Empty Capability SetHairpin Configuring T.38 Fax on a Cisco IOS H.323 Gateway Configuring T.38 Fax on the Cisco Pstn GatewayConfiguring T.38 Fax on a Cisco IOS Mgcp Gateway 38 FaxProv-addname=sysconfigstatic,informationmsgdisabled = True Configuring Clear Channel on the Cisco HSIHSI Support for Tech Prefixes Prov-edname=ccpackage,hash=CClear Channel Parameters Example Value Example Configuration Configuring G.726 on the Cisco HSI Parameter Example Value Configuration Example Configuring the Payload Type for the MgcpConfiguring Cisco HSI g726-cisco Configuring Cisco HSI g726-generic OL-4806-01 Rev. A14 Parameter Configuring G.729 Annex and G.729 Annex BOL-4806-01 Rev. A14 Stopping Call Processing Restarting the Cisco HSI ApplicationStopping the Call Processing Application Starting Call ProcessingStarting the Call Processing Application Reporting the Cisco HSI StatusCounter Name Measurement Type Comments Call-Related MeasurementsFcinccallsucctot FcinccallatttotFcotg Callatttot FcotgcallsucctotMasterslaveatttot AvgroundtripdelayMasterslavesucctot TermcapxchgatttotResetting Measurements OverloadRetrieving Counters Overload Level Setting Overload Data Following MML commands set overload dataRetrieving Overload Data Rotating Log Files LoggingConvention for Naming the Log File Log File LocationLogging Levels Log MessagesLog Message Packages Log messages have the following formatSetting Logging Levels Setting GappingGapping RADVision LoggingSet-gappingbothcalltype=all,percent=60 Retrieving Call Gapping DataAlarms Overview Alarm Severity LevelsDebounce Snmp Trap Types Retrieving and Reporting AlarmsInformational Event Requirements Severity Level DescriptionNoncontinuous Mode Retrieving Alarm MessagesContinuous Mode To display all current alarms, use the rtrv-almsMML commandElement Description Acknowledging and Clearing AlarmsSystemId Name of your device and its identifier YYYY-MM-DDAlarm Event and Reference Severity Level Alarms ListTroubleshooting TroubleshootingDescription Severity Level and Trap TypeEisuppathfailure One of the two links to a single Cisco PGW 2200 has failed This alarm has not been implementedLowdiskspace Percentage of disk usage is greater than the alarm limitVscfailure Use the clr-almcommand to attempt to clear the alarmSeverity level is minor. The trap type is Running configuration has been modifiedSeverity level is information. The trap type is This is an informational eventEndpointcallcontrolinterfacefailure RADVision stack reports this alarmGappedcallnormal OVERLOADLEVEL1 User has entered the stp-callproccommand through the MML ProvisioningsessiontimeoutDetailed Logging MML User Interface and Command Reference Introduction Starting an MML Command Session in the Cisco HSIEtc/init.d/CiscoGW start Exit out of superuser MML Commands MML Command SyntaxMML Command Conventions Starting an MML Session Symbol DescriptionCase Sensitivity MmlBatch Files Creating a Batch FileStarting a Batch File Status Messages MML ResponsesStatus Message Description RtrvError Message Definition Description Error MessagesMML Help Quitting an MML SessionThis section describes the following MML commands MML Command ReferenceAck-alm Ack-almevent=alarm eventClr-almcommand clears an alarm event Clr-almevent=alarm eventClr-alm Examples DiaglogStart HelpEnd RedisplayRTRV-CTR Helprtrv-ctrProv-add Prov-addcommand adds a component to the Cisco HSIConfirm Prov-cpyUsage Guidelines Prov-addRelated Commands Description Sysconfigstatic Sysconfigdynamic H323sys Ras H245 Q931Prov-dlt SessionProv-edcommand modifies a provisioned component Prov-edGw mml prov-edname=ras,maxfail=7 Installation MML batch feature to import the exported dataProv-exp Prov-stasrcver=active, dstver=dummy1Prov-rtrv Gw mml prov-rtrvname=ras Name rasGw mml prov-rtrvsession Gw mml prov-rtrvlistProv-stasrcver=version,dstver=version Prov-staProv-stpconfirm prov-stpsession nameconfirm Prov-stpSession name Process that started the provisioning sessionGw mml prov-stpconfirm Gw mml prov-stpuk9confirmGw mml prov-stpmml2confirm Radlog QuitQuit Radlogfile namestart stopRestart-softw Gw mml restart-softwconfig2Gw mml restart-softwinit Gw mml restart-softwRtrv-alms rtrv-almscont Rtrv-almsCont Ack-almRtrv-calls Clr-meas Resets a measurement counterRtrv-ctr Syntax Description ExamplesService is or out of service OOS Signalling path to the PGWRtrv-dest Set-dest-stateRtrv-gapping Rtrv-logSyntax Description Rtrv-mml Rtrv-ne-health Rtrv-neRtrv-ne Status of the Cisco HSIRtrv-overload Rtrv-overloadGw mml rtrv-ne-health Gw mml rtrv-overloadGw mml rtrv-softw Rtrv-softwSet-dest-state OOSRtrv-dest Set-gapping Package Set-logOne of the packages in the Cisco HSI Data to be activatedLevel 1 level 2 level Set-overloadLower=number Upper=numberRelated Commands Retrieve Sta-callprocSta-softw Sta-trccommand starts the call processing tracing function Sta-trcSta-callproc Starts call processing Stp-callcallref=x stp-callall Stp-callCallref Rtrv-callsStp-callproc Stp-callproctimeout=TStp-trc Stp-trcSta-trc Starts the call processing tracing function OL-4806-01 Rev. A14 RASmaxFailD1-200 Skeleton Configuration FileSysconfigstatic HOSTPORTNUMBER1 S SysconfigstaticSysconfigstatic HOSTPORTNUMBER2 S Sysconfigstatic VSCAPORTNUMBER2CCECCugAccessBarred CCECChannelOutOfServiceCCECNetworkAddressExtensionError S CCECOperatorPriorityAccessSysconfigstatic CCECPrefix1DialledInError Sysconfigstatic CCECPrefix0DialledInErrorSysconfigstatic CCECPrefix1NotDialled Sysconfigstatic CCECPriorityForcedReleaseSysconfigdynamic ResponseTimeOut 200 AlarmDebounceTime 60000OvldLevel2ThreshUpperCPU 100 OvldLevel3Percent 100Q931 OverlappedSending H245 MasterSlave.timeout 65535 MasterSlave.manualOperationQ931 EarlyH245 Q931 H245tunnelingH245 Modesi.audio.g711Alaw56k H245 Modesi.audio.g711Alaw64kH245 Modesi.audio.g711Ulaw64k H245 Modesi.audio.g711Ulaw56kEisup Accgdtd AccgdesAccnocivc AccnociecdiAccnumrelretries AccwaitrelretryAccwaitrlcfail CCPackage CCECServiceOrOptionNotImpUnspec CCPackage CCECServiceOrOptionNotAvailCCPackage CCECInvalidElemContents CCPackage CCECRecoveryOnTimerExpiryCCPackage CCHCPermanentFrameModeConnectionOutOfService C CCPackage CCHCExchangeRouteErrorCCPackage CCHCSwitchingEquipmentCongestion CCPackage CCHCAccessInformationDiscardedCCPackage CCHCInvalidInformationElementContents CCPackage CCHCServiceOrOptionNotImplementedCCPackage CCHCRecoveryOnTimerExpiry CCPackage CCHCBearerCapabilityNotImplementedCisco H.323 Signaling Interface User Guide Trace Trigger2.h323.OriginatingIPAddress Trace Trigger2.h323.CalledPartyNumberTrace Trigger2.h323.OriginatingIPMask Trace Trigger2.h323.TerminatingIPAddressEisup Waittimebeforefailovermillisec Eisup RudptimercheckperiodmsecQ931 ConnectTimeoutConst H323 MaxTimers TickPeriod DefaultSDPtNumberNoRangeConst Q931 NonQuotedConst# Logging Package Example of an HSI Configuration FileAppendix C Example of an HSI Configuration File Appendix C Example of an HSI Configuration File Appendix C Example of an HSI Configuration File # Call Control Package Accgdes = # FCIAccgdtd = Accnociecdi = Accnocicci = Accnocisi = Acctmr =Appendix C Example of an HSI Configuration File Appendix C Example of an HSI Configuration File Appendix C Example of an HSI Configuration File Appendix C Example of an HSI Configuration File # Gapping Package # Faultmanagement Package# Trace Package Appendix C Example of an HSI Configuration File # Application Package # Eisup PackageAlternategatekeeperip # Dynamic System DataAlternategatekeeperport = Alternategatekeeperid Logprio = TraceOVLDLEVEL2FILTER = Normal = CchcdefaultNormal OVLDLEVEL2THRESHUPPERCPU OVLDLEVEL3FILTER = NormalCCECBlacklistBNumberMatched CCECNetworkAddressExtensionErrorCCECBlacklistCliLengthInvalid CCECCallingDroppedWhileOnHoldCCECPrefix1DialledInError CCECPrefix0DialledInErrorCCECProtocolErrorUnspec CCECRemoteProcErrorAppendix C Example of an HSI Configuration File OL-4806-01 Rev. A14 Name Value Isup Name-to-Cause Value LookupAppendix D E-ISUP Name-to-Cause Value Lookup Cisco H.323 Signaling Interface User Guide OL-4806-01 Rev. A14 Value Name Isup Cause Value-to-Name LookupAppendix E E-ISUP Cause Value-to-Name Lookup Appendix E E-ISUP Cause Value-to-Name Lookup OL-4806-01 Rev. A14 Name-to-Cause Value Lookup Appendix F H.323 Name-to-Cause Value Lookup Cause Value-to-Name Lookup Appendix G H.323 Cause Value-to-Name Lookup Lowdiskspace OVERLOADLEVEL1 OVERLOADLEVEL2 OVERLOADLEVEL3 ConfigchangeStopcallprocessing VscfailureCodec parameters Commands ack-alm clr-alm clr-meas diaglog Clr-meas commandConfigchange alarm Data Configurable B-1 Constant B-1Endpointcallcontrolinterfacefailur IsupEndpointchannelinterfacefailure HSIMan-machine language MML commands case sensitivity A-3conventions A-2Codec Dynamic system data 245 System Alarmdebouncetime CiagentscanperiodLogdirectory Logfilerotateinterval Logfilerotatesize Nonprovisionable data OverlappedSendingReliable User Datagram Protocol Related documentation931 See Rudp Pkinst fileVscfailure alarm Stp-softw commandSnmp Manager MIB Subagent