Chapter 5 Troubleshooting Cisco HSI Alarms

Troubleshooting

Troubleshooting

To clear the GAPPED_CALL_PRIORITY informational event, complete the following steps:

Step 1 Change the MML gapping levels to less than 100 percent and change the call type to normal.

Step 2 Change the provisioned overload call filter type to normal.

OVERLOAD_LEVEL1

Description

An overload level 1 condition exists. This informational event is reported to the management interface and can be obtained with SNMP.

Severity Level and Trap Type

The severity level is information. The trap type is 4.

Cause

The OVERLOAD_LEVEL1 alarm is triggered when the CPU occupancy or the number of active calls rises above the upper limits set in the overload configuration for level 1. Gapping is then initiated.

Troubleshooting

To clear the OVERLOAD_LEVEL1 informational event, complete the following steps:

Step 1 Wait for the number of calls to drop.

Step 2 If CPU occupancy remains high, request assistance from the system administrator.

PROVISIONING_INACTIVITY_TIMEOUT

Description

A provisioning session has been inactive for 20 minutes. The text of the output is:

"H323-GW1:2001-01-30 11:12:57.421,A^ ALM=\"PROVISIONING INACTIVITY TIMEOUT\",SEV=IF"

Severity Level and Trap Type

The severity level is information. The trap type is 3.

 

Cisco H.323 Signaling Interface User Guide

5-14

OL-4806-01 Rev. A14

Page 97 Page 99
Page 98
Image 98
Cisco Systems H.323 manual OVERLOADLEVEL1
Page 97 Page 99

H.323 specifications

Cisco Systems H.323 is a set of standards designed for transmitting audio, video, and data over packet-switched networks. It is a critical technology that enables real-time communication and has become integral to the world of VoIP (Voice over Internet Protocol) and video conferencing applications. Originally developed by the ITU-T, H.323 has been widely adopted and implemented by Cisco Systems, allowing organizations to leverage reliable and scalable communication solutions.

One of the standout features of H.323 is its ability to support interoperability among varying equipment and platforms. This means that devices from different manufacturers can communicate seamlessly, which is vital in a diverse technical environment. H.323 does this by defining protocols that handle signaling, media transport, and control, ensuring that various systems can work together effectively.

Key technologies utilized within H.323 include H.225 and H.245 signaling protocols. H.225 is responsible for call setup and management, establishing communication between endpoints. In contrast, H.245 manages the negotiation of media channels, allowing devices to configure themselves based on the capabilities of each other. This adaptability is crucial for dynamic network conditions typical in VoIP applications.

Another defining characteristic of H.323 is its support for multiple types of multimedia communication, including point-to-point and multipoint calls. This flexibility supports everything from simple audio calls to complex videoconferencing setups, where many participants can share video and audio streams concurrently. Cisco enhances this capability through its hardware and software offerings, optimizing performance for conference calls.

H.323 also features robust error resilience mechanisms. This ensures that real-time data, which is typically sensitive to delays and losses, can be transmitted with minimal disruption. Moreover, it facilitates quality of service (QoS) implementation, allowing organizations to prioritize voice and video traffic over less critical data services, thereby improving the overall user experience.

In conclusion, Cisco Systems H.323 stands out as a comprehensive solution for real-time communication over packet-based networks. Its main features, including interoperability, multimedia support, and enhanced error resilience, position it as a relevant technology in both corporate and personal communication settings. As organizations continue to adopt cloud and hybrid communication models, H.323 remains a reliable backbone for ensuring connectivity and collaboration across diverse platforms.
Top Page Image Contents