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Cisco ONS 15327 Troubleshooting Guide, R3.4
March 2004
Chapter2 Alarm Troublesho oting Common Procedures in Alarm Troubleshooting
Procedure: Reset the Active XTC Card in CTC
Caution Resetting the active XTC card can be service-affecting.
Note Before you reset the XTC, you should wait at least 60 seconds after the last provisioning change you
made to avoid losing any changes to the database.
Step 1 Log into a node on the network. If you are already logged i n, go t o Step 2.
Step 2 Identify the active XTC.
If you are looking at the physical ONS 15327, the ACT/STBY LED of the active XTC is green. The
ACT/STBLY LED of the standby XTC is amber.
Step 3 Right-click the active XTC.
Step 4 Choose Reset Card from the shortcut menu.
Step 5 Click Yes at the Are You Sure dialog box.
The card resets, the FAIL LED blinks on the physical card, and connection to t he n ode is lost . CTC
switches to network view. The reboot takes up to ten minutes.
Step 6 Verify that the reset is complete and error-free:
Double-click the node and ensure that the reset XTC is in standby mode and that the other XTC is active.
•If you are looking at the physical ONS 15327, the ACT/STBY LED of the active XTC is green. The
ACT/STBLY LED of the standby XTC is amber.
•No new alarms appear in the Alarms window in CTC.
•If you are looking at the physical ONS 15327, the active XTC ACT/STBY LED is green, and the
LED of the standby XTC is amber.
Procedure: Reset a Traffic Card in CTC
Step 1 Log into a node on the network. If you are already logged i n, go t o Step 2.
Step 2 In node view, position the cursor over the high-speed slot reporting the alarm.
Step 3 Right-click and choose RESET CARD from the shortcut menu.
Step 4 Click Yes in the Are You Sure dialog box.
Procedure: Verify BER Threshold Level
Step 1 Log into a node on the network. If you are already logged i n, go t o Step 2.
Step 2 In node view, double-click the card reporting the alarm to display the card view.
Step 3 Click the Provisioning > Line tabs.