Chapter 1 General Troubleshooting

CTC Operation Troubleshooting

1.6.3 Browser Stalls When Downloading CTC JAR Files from XTC

Symptom The browser stalls or hangs when downloading a CTC JAR file from the XTC card.

Table 1-10describes the potential cause of the symptom and the solution.

Table 1-10 Browser Stalls When Downloading JAR File from XTC

Possible Problem

Solution

 

 

McAfee VirusScan

Disable the VirusScan Download Scan feature. See the “Disable the

software might be

VirusScan Download Scan” procedure on page 1-54.

interfering with the

 

operation. The problem

 

occurs when the

 

VirusScan Download

 

Scan is enabled on

 

McAfee VirusScan 4.5

 

or later.

 

 

 

Procedure: Disable the VirusScan Download Scan

Step 1 From the Windows start menu, choose Programs > Network Associates > VirusScan Console.

Step 2 Double-click the VShield icon listed in the VirusScan Console dialog box.

Step 3 Click the Configure button on the lower part of the Task Properties window.

Step 4 Click the Download Scan icon on the left of the System Scan Properties dialog box.

Step 5 Uncheck the Enable Internet download scanning check box.

Step 6 Click Yes when the warning message appears.

Step 7 Click OK on the System Scan Properties dialog box.

Step 8 Click OK on the Task Properties window.

Step 9 Close the McAfee VirusScan window.

1.6.4 CTC Does Not Launch

Symptom CTC does not launch; usually an error message appears before the login window displays. Table 1-11describes the potential cause of the symptom and the solution.

Table 1-11 CTC Does Not Launch

 

 

 

 

Possible Problem

Solution

 

 

 

 

 

 

 

 

 

 

The Netscape browser

Redirect the Netscape cache to a valid directory. See the “Redirect the

 

 

 

 

cache might point to an

Netscape Cache to a Valid Directory” procedure on page 1-55.

 

 

 

 

invalid directory.

 

 

 

 

 

 

 

 

 

 

 

Cisco ONS 15327 Troubleshooting Guide, R3.4

 

 

 

 

1-54

 

 

 

April 2003

 

 

 

 

 

 

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Cisco Systems ONS 15327 manual Browser Stalls When Downloading CTC JAR Files from XTC, CTC Does Not Launch
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ONS 15327 specifications

Cisco Systems ONS 15327 is a high-performance optical networking solution tailored for service providers and enterprises looking to enhance their optical communication infrastructure. This versatile platform is recognized for its robust performance, scalability, and flexibility, making it suitable for a wide array of applications ranging from broadband access to metropolitan area networking.

One of the standout features of the ONS 15327 is its ability to handle multiple data types over a single platform. It supports a rich array of protocols, including Ethernet and SONET/SDH, allowing service providers to deliver a diverse portfolio of services to their customers. This multiservice capability simplifies the network architecture, reducing operational complexity and costs.

The ONS 15327 is designed with a modular architecture, which enables operators to customize and scale their network as demand grows. It supports a variety of card options for different media types, wavelengths, and capacity requirements. This modularity not only facilitates straightforward upgrades but also allows for efficient network management.

In terms of technology, the ONS 15327 leverages dense wavelength division multiplexing (DWDM) capabilities to maximize the utilization of available fiber bandwidth. This allows for an impressive increase in transmission capacity without the need for additional fiber installations, making it a cost-effective solution for expanding networks.

Another significant characteristic of the Cisco ONS 15327 is its advanced performance monitoring and management features. Built-in diagnostic tools provide real-time visibility into network performance, enabling prompt identification and troubleshooting of potential issues. This proactive approach to network management enhances service reliability and customer satisfaction.

Security is also paramount in the ONS 15327. The platform integrates various security features and protocols to protect the data traversing the network, ensuring compliance with industry standards and safeguarding sensitive information.

Furthermore, the equipment is designed for easy integration into existing infrastructures. Its compatibility with Cisco’s broader networking solutions allows for seamless interconnection with routers, switches, and other devices, facilitating comprehensive network solutions.

In conclusion, Cisco Systems ONS 15327 stands out as a powerful optical networking platform that combines versatility, scalability, and advanced management features. Its ability to support various protocols and harness optical technologies makes it an essential tool for organizations aiming to optimize their telecommunications infrastructure while minimizing costs and complexity.
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