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SN 5428-2
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78 pages, 3.62 Mb
Chapter3 Troubleshooting
Contacting Customer Service
3-8
Cisco SN 5428-2 Storage Router Hardware Installation Guide
OL-4797-01
Contents
Main
Page
Page
Page
CONTENTS
Page
Page
Page
Preface
Audience
Organization
Conventions
Related Documentation
Obtaining Documentation
Cisco.com
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco TAC Website
Opening a TAC Case
TAC Case Priority Definitions
Obtaining Additional Publications and Information
Page
Product Overview
SN 5428-2 Basic Description
Port Descriptions
1 2 3 4 5 6
Gigabit Ethernet Ports
Console Port
10/100 Ethernet Management Port
10/100 Ethernet HA Port
Fibre Channel Ports
Front-Panel LEDs
1 2 3 4 5 6
Page
Fan Assembly
Power Supply
Page
Installing the SN 5428-2 Storage Router
2-2
Read Safety Notices
Read the following safety notices before installing the SN 5428-2 Stora ge Router.
2-3
2-4
Site Planning
Installing the SN 5428-2 Chassis
Installing on a Table or a Shelf
Rack-Mounting the SN 5428-2 Storage Router
Page
Page
Page
Page
Page
Page
Attaching the Optional Cable Guide
Installing SFP Modules
Page
Mylar Tab SFP Modules
Actuator/Button SFP Modules
Page
Page
Bale Clasp SFP Modules
Page
Page
Connecting to Gigabit Ethernet and Fibre Channel Ports
Connecting to a Gigabit Ethernet Port
Connecting to a Fibre Channel Port
Connecting to the 10/100 Ethernet Management and HA Ports
Connecting to the Console Port
Connecting Power
Page
Verifying Installation
Verifying Start-up Operations
Verify That Network Connections Are Operational
Verify That Fibre Channel Connections Are Operational
Where to Go Next
Troubleshooting
Solving Problems at the Component Level
Identifying Startup Problems
Troubleshooting the Power Supply
Troubleshooting a Network or Fibre Channel Port Connection
Troubleshooting a Connection to a Gigabit Ethernet Port
Troubleshooting a Connection to a 10/100 Ethernet Management or 10/100 Ethernet HA Port
Troubleshooting a Connection to a Fibre Channel Port
Contacting Customer Service
Page
APPENDIX
A
Technical Specifications
Page
APPENDIX
B
Cable and Port Pinouts
Gigabit and Fibre Channel Ports
Page
B-3
10/100 Ethernet Management and HA Ports
FigureB-1 Straight-Through Cables
FigureB-2 Cross-Connect Cables
Console Port
Page
Page
INDEX
Numerics
C
D
G
I
L
P
T
V
W
