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SPA3102
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Voice Gateway with Router
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Appendix A: Troubleshooting
Frequently Asked Questions
Contents
Main
Page
Copyright and Trademarks
How to Use this Guide
Page
Table of Contents
Page
List of Figures
Page
Chapter 1: Introduction
Welcome
Whats in this Guide?
Page
Page
Chapter 2: Networking Basics
An Introduction to Local Area Networks
The Use of IP Addresses
Page
Chapter 3: Getting to Know the Voice Gateway
The Back Panel
The Front Panel
Chapter 4: Getting Started
Before You Begin
Connecting the Voice Gateway
Page
Configuring the Voice Gateway
Page
Chapter 5: Using the Interactive Voice Response Menu
Overview
Accessing the Interactive Voice Response Menu
Using the Interactive Voice Response Menu
Page
Page
17
Choices Description
Action Command (press these keys on the telephone)
Page
Entering a Password
Configuring the Settings for Your Internet Phone Service
Chapter 6: Using the Web-based Utility
Overview
Router
Voice
How to Access the Web-based Utility
The Router Tab
The Router - Status Screen
Product Information
System Status
Page
The Router - WAN Setup Screen
Internet Connection Settings
Static IP Settings
PPPoE Settings
Page
VLAN (Virtual Local Area Network) Settings
The Router - LAN Setup Screen
LAN Network Settings
Static DHCP Lease Settings
Page
The Router - Application Screen
Port Forwarding Settings
DMZ Settings
Miscellaneous Settings
System Reserved Ports Range
The Voice Tab
The Voice - Info Screen
Product Information
System Status
Line 1 Status
Page
PSTN Line Status
Page
Page
Page
The Voice - System Screen
System Configuration
The Voice - User 1 Screen
Call Forward Settings
Selective Call Forward Settings
Page
Speed Dial Settings
Supplementary Service Settings
Distinctive Ring Settings
Ring Settings
Page
The Voice - PSTN User Screen
PSTN-To-VoIP Selective Call Forward Settings
PSTN-To-VoIP Speed Dial Settings
PSTN Ring Thru Line 1 Distinctive Ring Settings
PSTN Ring Thru Line 1 Ring Settings
Appendix A: Troubleshooting
Common Problems and Solutions
For Windows 98 and Millennium:
For Windows 2000:
For Windows XP:
For Windows 98 and Millennium:
For Windows 2000:
For Windows XP:
Page
Page
Enable Service Name Starting and Ending Ports
Protocol IP Address
Enable Service Name Starting and Ending Ports
Protocol IP Address
Page
For Microsoft Internet Explorer 5.0 or higher:
For Netscape 4.7 or higher:
Frequently Asked Questions
Page
Page
Page
Page
Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter
Windows 98 or Me Instructions
Windows 2000 or XP Instructions
For the Voice Gateways Web-based Utility
Appendix C: Windows Help
Page
Appendix D: Glossary
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Appendix E: Specifications
Page
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Page
Page
Appendix F: Warranty Information
Page
Appendix G: Regulatory Information
Page
Page
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Page
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Appendix H: Contact Information