Cisco Systems VC-825 appendix Migration Strategy, Interactive Voice Response, VC-830

Cisco Hoot and Holler over IP

Hoot and Holler over IP Overview

Note IP/TV support for Cisco hoot and holler over IP uses only G.711 u-law (mu-law) encoding.

IP/TV supports one audio stream for Cisco hoot and holler over IP.

IP/TV does not support arbitration and mixing.

Content Manager

On the configuration screen (Administration Tool>Scheduled Programs>New Program>Configuration), provide the following details:

•Multicast address

•RTP port—defined by the dial peer in the router

•IP/TV server—IP address or name

•From the Settings>Content Manager option, do the following:

–Click Add New.

–Enter the IP/TV server name.

–Enter the port number. It must be 80 because it is HTTP.

–Click OK and exit.

Note In Content Manager, be sure to specify the multicast IP address and RTP port for the Cisco hoot and holler over IP session.

Interactive Voice Response

The Cisco hoot and holler over IP feature can support interactive voice response (IVR) as a means of authentication, authorization, and accounting (AAA) control. See the “Configuring TCL IVR Applications” chapter in this configuration guide or refer to the Cisco IOS Voice, Video, and Fax Command Reference for more information.

Migration Strategy

To aid troubleshooting and allow for regionalized hoot and holler conferences, most hoot and holler networks today are structured by interconnecting multiple regional hoot networks with a centralized bridge. The regional hoot networks are built using either carrier-based multidrop circuits or point-to- point circuits bridged by the customer. All of these circuits are connected through patch panels that allow for these regional bridges to be connected for a larger corporate-wide conference call. This is typically done for the “morning call” that is broadcast to all locations, advising of market movements, recommendations, and commentary. Later in the day, the patch panel may be reconfigured to allow for local or regional conference bridges. This allows for multiple conference calls for various purposes, without provisioning multiple circuits. By segmenting the network into regions, troubleshooting is also easier because any audio disturbance, feedback, or level problems can be isolated to a smaller subset of remote offices for more specific troubleshooting.

Cisco IOS Voice, Video, and Fax Configuration Guide

VC-830