Cisco Systems Version 1.1 manual Modifying Contacts, Deleting Contacts, 4-18

Models: Version 1.1

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Modifying Contacts

Chapter4 CSR GUI Functionalities

Updating Active Datasets

Step 5 In the Cost box, enter cost associated with this contact. The entry must be greater than 0. This is optional.

Step 6 In the Priority box, enter priority of this contact. The entry must be greater than 0. This is optional. Step 7 Click New to add this contact, or click Cancel to exit.

Modifying Contacts

Step 1 In the Active Dataset tab screen in the CSR window, click the down arrow in the Selection box, then select Contacts from the pull-down menu.

Step 2 In the Contacts area, select a contact by double-clicking on that contact on the list. Contact information similar to the following appears ( Figure4-22 “Dialog Box for an Existing Contact in Active Dataset”):

Figure4-22 Dialog Box for an Existing Contact in Active Dataset

Step 3 Change the information accordingly.

Step 4 Click Modify to save the changes, or click Change to cancel the changes.

Deleting Contacts

Step 1 In the Active Dataset tab in the CSR window, click the down arrow in the Selection box, then select Contacts from the pull-down menu.

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Cisco Systems Version 1.1 manual Modifying Contacts, Deleting Contacts, 4-18