Catalyst 3560-C and 2960-C Switch Getting Started Guide

Troubleshooting Express Setup

If Express Setup does not run, or if the Express Setup page does not appear in your browser:

Did you verify that POST ran successfully before starting Express Setup?

Did you press the Mode button while the switch was still running POST?

If not, make sure that only the SYST and STAT LEDs are green before you press the Mode button to enter the Express Setup mode.

POST errors are usually fatal. Contact your Cisco technical support representative if your switch fails POST.

If yes, wait until POST completes. Power cycle the switch. Wait until POST completes. Confirm that the SYST and STAT LEDs are green. Press the Mode button to enter Express Setup mode.

Did you try to continue without confirming that the switch was in Express Setup mode?

Does your PC have a static IP address?

Did you connect a crossover cable instead of a straight-through Ethernet cable between a switch port and the PC Ethernet port?

Verify that all LEDs next to the RJ-45 console port are green. If necessary, press the Mode button to enter Express Setup mode.

If yes, before connecting to the switch, change your PC settings to temporarily use DHCP.

If yes, connect a straight-through cable to an Ethernet port on the switch and the PC. Wait 30 seconds before you enter 10.0.0.1 in the browser.

 

Catalyst 3560-C and 2960-C Switch Getting Started Guide

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Cisco Systems WSC3560CG8PCSRF manual Troubleshooting Express Setup