What to do if you have problems | Citizen Systems 500 specification

What to do if you have problems

If you have any problems with your printer or require assistance in setting it up with your soft- ware we advise you to do the following:-

•Read Chapter 6 of this user manual

•Read the software driver documentation (if applicable)

•Contact your local dealer from whom you purchased the printer.

•Please visit our web site and take a look at the technical support pages. Details of this are shown below

English

For the latest information

http://www.citizen-europe.com

Our web site contains the latest information on all our products. This will include updates printer drivers, details of codepages currently supported by our printers and a comprehensive FAQ (frequently asked questions) list.

In addition, there is a full distributor directory giving you details of a supplier nearest to you and also details of suitable e-mailaddresses or web sites that can provide and answer to your enquiry.

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Citizen Systems 500 user manual What to do if you have problems, For the latest information

Contents

User’s Manual Contents Specifications Maintenance and Troubleshooting OKI Product Warranty User Safety Instructions About This Printer Manual Introduction For the latest information What to do if you have problems Installing the Platen Knob Installation and setup for first use Unpacking Bottom View Parts of the PrinterFront View Rear View Connecting to a Computer Installing Ribbon Cassette Bottom Tractor Mode Paper Head Gap AdjustmentRear Tractor Mode Friction Feed Mode Paper Feed Selection Paper Source Fanfold Paper Rear Tractor Mode Fanfold Paper Bottom Tractor Mode English Single Sheets and Envelopes Friction Mode Tearing Off Paper Selecting a Character Font Control Panel Keys Selecting a Character Pitch High Speed Draft Mode Micro Line Feed and Reverse Micro Line Feed Quiet ModeLine Feed / Form Feed LF/FF Top Of Form Paper Parking LOAD/PARK Saving Top Of Form Entering Initial Setup Mode Initial Setup ModeFactory Initialisation English Interface Setup Mode Parallel and Serial IBM PCs Or Compatibles Microsoft WindowsChoosing a Suitable Emulation Windows 98 Driver Installation Windows 95 Driver InstallationManually Installing a Windows 95 or 98 Driver Windows NT4 in the Network Environment Windows NT4 Driver Installation Window NT4 Single User Periodic Maintenance Maintenance and Troubleshooting Printer Self TestTroubleshooting Guide Paper wrinkles when using tractor feed Printer does not power upPower is on but printer does not print Carriage stops moving, all indicators start blinking Specifications Printer Specifications Single Sheet Paper SpecificationsFanfold Paper Continuous Labels Fanfold Paper and Continuous Labels Printing AreaSingle Sheet and Envelopes