Problem 4
Solution 4
Problem 5
Solution 5
Problem 6
Solution 6
Problem 7
Solution 7
Problem 8 Solution 8
indicates that the Administrator has restricted access to specified users. Ask the Administrator for your User Name and Password.
I can't connect to the Network Camera using a Wireless connection.
1)If a LAN cable is connected to the LAN port, the Wireless interface is disabled. Only one interface can be active.
2)Check that your PC and the Network Camera have compatible Wireless settings.
•Mode (Infrastructure or
•ESSID must match.
•WEP settings must match.
•In
Video quality may suddenly deteriorate.
This can happen when an additional viewer connects to the Network Camera, overloading the camera or the available bandwidth. The image size and quality can be adjusted to cater for the required number of viewers and the available bandwidth.
The motion detection feature doesn't send me any E-Mails.
It may be that the SMTP (Simple Mail Transport Protocol) server used by the camera to send the
Using the motion detection feature, I receive
The motion detection feature doesn't actually detect motion. It compares frames to see if they are different. Major differences between frames are assumed to be caused by moving objects.
But the motion detector can also be triggered by:
•Sudden changes in the level of available light
•Movement of the camera itself.
Try to avoid these situations. The motion detection feature works best in locations where there is good steady illumination, and the camera is mounted securely. This feature can NOT be used if the camera is outdoors.
The image is blurry.
Try cleaning the lens, or adjusting the Video Quality Control setting on the Video & Audio screen. Video created will the lower settings will contain less detail; this is the
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