Help
Paper Jams
Try removing the paper from the sheet feeder. If the paper is lodged too far into the printer and can’t be removed:
1 Unplug the power cord from the printer.
2Pull firmly on the paper to remove it. Lower the front cover and pull the paper from the front if necessary.
3 Close the front cover.
4Plug the power cord back into the printer to turn it on.
5 Print your document again.
Pages have poor print quality
>Check the ink level graphic on the Cartridges tab of your Printer Properties. An ink cartridge may be out of ink or low on ink.
>Check the print quality setting on your Printer Properties. Try a higher or lower quality setting. You may have selected a lower setting which may print lower quality prints or too high of a setting which could smear the ink.
>Use a different brand of paper. Each brand of paper accepts ink differently and prints with slight color variations. It is recommended that you use Compaq Inkjet Media for the best results.
>Align and/or clean the print cartridges from the Printer Properties Maintenance tab.
>Don’t use refilled print cartridges. For best results, use Compaq recommended supplies.
Printing is slow
Printing can be slow for several normal reasons.
>If you are printing multiple large photos, printing can take longer.
>Pages with many graphics will print slower than pages with mostly text.
>High resolutions will take longer to print, such as 2400 x 1200 dpi. Use a lower resolution unless you require very high quality.
>If you are printing from your PC, try closing any unneeded applications. Your PC may need additional RAM or a higher processor speed.
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