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Maintenance and Service Guide
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Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
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Product Description
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1.1 Models
Computer models are shown in Tables 1-1 through 1-4.
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Compaq Evo Notebook N800c Models
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Compaq Presario 2800 Models
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1.2 Features
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1.3 Clearing a Password
1.4 Power Management
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Table 1-6 Front and Right Side Components
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Figure 1-3. Rear Panel and Left Side Components
Table 1-7 Rear Panel and Left Side Components
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The computer top components are shown in Figure 1-5 and described in Table 1-9.
Hardware Guide
Figure 1-5. Top Components
Table 1-9 Top Components
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Table 1-9 Top Components
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Figure 1-6. Bottom Components
Table 1-10 Bottom Components
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Table 1-10 Bottom Components
1.6 Design Overview
Troubleshooting
2.1 Computer Setup and Diagnostics Utilities
Selecting Computer Setup or Compaq Diagnostics
Selecting from the File Menu
Table 2-1 File Menu
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Selecting from the Security Menu
Table 2-2 Security Menu
Selecting from the Advanced Menu
Table 2-3 Advanced Menu
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(continued)
Table 2-3 Advanced Menu
2.2 Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
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2.3 Troubleshooting Flowcharts
Table 2-4 Troubleshooting Flowcharts Overview
Flowchart 2.1Initial Troubleshooting
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Flowchart 2.2No Power, Part 1
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Flowchart 2.3No Power, Part 2
Flowchart 2.4No Power, Part 3
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Flowchart 2.5No Power, Part 4
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Flowchart 2.6No Video, Part 1
A
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Flowchart 2.7No Video, Part 2
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Flowchart 2.8Nonfunctioning Docking Station (if applicable)
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Flowchart 2.9No Operating System (OS) Loading
Flowchart 2.10No OS Loading from Hard Drive, Part 1
Flowchart 2.11No OS Loading from Hard Drive, Part 2
Flowchart 2.12No OS Loading from Hard Drive, Part 3
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Flowchart 2.13No OS Loading from Diskette Drive
NN
Flowchart 2.14No OS Loading from CD- or DVD-ROM Drive
Flowchart 2.15No Audio, Part 1
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Flowchart 2.16No Audio, Part 2
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Flowchart 2.17Nonfunctioning Device
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Flowchart 2.18Nonfunctioning Keyboard
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Flowchart 2.19Nonfunctioning Pointing Device
Flowchart 2.20No Network or Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
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Table 3-3 Mass Storage Devices
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3.5 Miscellaneous
Table 3-4 Spare Parts: Miscellaneous (not illustrated)
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Table 3-4 Spare Parts: Miscellaneous (not illustrated)
Removal and Replacement Preliminaries
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
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5.1 Serial Number
5.2 Disassembly Sequence Chart
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(continued)
Table 5-1 Disassembly Sequence Chart
5.3 Preparing the Computer for Disassembly
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5.4 Computer Feet
5.5 Memory Expansion Board
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5.6 Mini PCI Communications Board
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5.7 Connector Cover
5.8 LED Cover
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5.9 Keyboard
Keyboards
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5.10 Display
Displays
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5.11 Top Cover
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5.12 Speaker Assembly
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5.13 Display Release Assembly
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5.14 TouchPad
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5.15 Fan
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5.16 Processor
Processors
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5.17 Disk Cell RTC Battery
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5.18 System Board
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5.19 Modem Cable
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Specifications
This chapter provides physical and performance specifications.
Table 6-1 Computer
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plastic surfaces. The computer operates well within this range of temperatures.
Table 6-2 15.0-inch UXGA, TFT Display
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Table 6-3 15.0-inch SXGA+, TFT Display
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Table 6-4 15.0-inch XGA, TFT Display
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Table 6-5 14.1-inch XGA, TFT Display
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Table 6-6 Hard Drives
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Table 6-6 Hard Drives
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Table 6-7 Diskette Drive
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Table 6-8 CD-ROM Drive
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Table 6-9 DVD-ROM D rive
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Table 6-10 CD-RW Drive
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Table 6-11 External AC Adapter
Table 6-12 8-cell, Li ion Battery Pack
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Table 6-13 System DMA
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Table 6-16 System Memory Map
Maintenance and Service Guide A1
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Connector Pin Assignments
Table A-1 RJ-45 Network Interface
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Connector Pin Assignments
Table A-5 Parallel
Connector Pin Assignments
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Table A-6 External Monitor
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B
Power Cord Set Requirements
3-Conductor Power Cord Set
General Requirements
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Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Power Cord Set Requirements
Maintenance and Service Guide B3
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Figure C-1. Phillips M3.0 4.0 Screw Location
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Figure C-3. Phillips M2.0 5.5 Screw Locations
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Figure C-5. Phillips M2.0 10.0 Screw Locations
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Figure C-7. Phillips M2.0 4.0 Screw Locations
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Screw Listing
Figure C-9. Phillips M2.0 4.0 Screw Locations
Table C-4 Phillips M2.0 4.0 Screw
(Continued)
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Figure C-13. Phillips M2.5 9.0 Screw Locations
Figure C-14. Phillips M2.0 8.0 Screw Locations
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Index