Compaq EVO M800w, EVO M800c, EVO M80v, N800v, N800C Flowchart 2.20-No Network or Modem Connection

Troubleshooting

Flowchart 2.20—No Network or Modem Connection

No network or modem connection.

N

Network

or modem

jack active?

Y

Y

Digital

line?

N

N

NIC/modem

configured

in OS?

Y

Disconnect all

power from

the notebook

and open.

Reseat

NIC/modem

(if applicable).

Replace jack or have jack activated.

Connect

to nondigital

line.

Reload

drivers and reconfigure.

Y

OK?

N

Replace

NIC/modem

(if applicable).

Y

OK?

N

Replace system board.

Done

Done

2–30 Maintenance and Service Guide