Compaq ML350 Diagnostic Tools

Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 3-1

COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM

3

Diagnostic Tools

This chapter provides an overview of the software and firmware diagnostic tools available for

the Compaq ProLiant ML350 Generation 3 server.

Diagnostic Tools Utility Overview

The following utilities were developed to assist in diagnosing problems, testing the hardware,

and monitoring and managing the server hardware.

Table 3-1: Diagnostic Tools

Tool Description How to run it

Compaq Diagnostics

Utility

Utility to assist testing and/or verifying operation

of Compaq hardware. If problems are found,

Compaq Diagnostics isolates failures down to

the replaceable part, whenever possible.

Diagnostics and utilities must be

accessed when a system configuration

error is detected during Power-On

Self-Test (POST). For a complete list of

POST error messages, refer to the

Compaq Servers Troubleshooting

Guide.

Compaq Diagnostics software is also

available on the Compaq SmartStart™

software CD. A Diagnostics diskette

may be created from the SmartStart

software CD. Diagnostics can then be

run from the diskette.

Compaq Insight

ManagerTM application

A client/server application that remotely

manages Compaq systems in a network

environment. Reports hardware fault conditions

(both failure and prefailure) and collects data for

reporting and graphing.

For more information, refer to the

Compaq Insight Manager User Guide.

Documentation for Compaq Insight

Manager is available on the Compaq

Management CD in

CD-ROM DRIVE: \OVERVIEW.HLP

continued

Contents

Main Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Page Contents Page About This Guide Symbols in Text Compaq Technician Notes Where to Go for Additional Help Integrated Management Log Telephone Numbers Text Conventions Illustrated Parts Catalog Mechanical Parts Exploded View Figure 1-1: Mechanical parts exploded view Mechanical Spare Parts List Table 1-1: Mechanical Spare Parts List System Components Exploded View Figure 1-2: System components exploded view System Components Spare Parts List Table 1-2: System Components Spare Parts List Table 1-2: System Components Spare Parts List continued Removal and Replacement Procedures Electrostatic Discharge Information Symbols on Equipment These symbols may be located on equipment in areas where hazardous conditions may exist. Preparation Procedures Non-Hot-Pluggable Device Powering Down the Server Rack Stability Warning Bezel Door (Tower Model Only) Access Panel Bezel (Rack Model Only) Page Page Removable Media Device Blank Cable Routing Diagrams Diskette Drive Signal Cable IDE CD-ROM Drive Signal Cable Removable Media Device Cable Page Air Baffle System Fan Modules Page Page Drive Bay Configuration Hot-Plug Hard Drive Blank Hot-Plug Hard Drive Hot-Plug Hard Drive Cage Page Removable Media Device Page Expansion Slots Figure 2-23: Expansion slot locations Table 2-3: Expansion Slots Expansion Board Page Memory Module Guidelines Memory Modules Processors and Processor Power Modules Processor Page Page Processor Power Module System Board System Battery System Board Battery Page Power Supply Power Supply Backplane Board Feet (Tower Model Only) Diagnostic Tools Diagnostic Tools Utility Overview Table 3-1: Diagnostic Tools Page Page Table 3-1: Diagnostic Tools continued For More Information www.compaq.com/support/servers. Connectors, Switches, and LEDs Connectors and Components Rear Panel Components Figure 4-1: Rear panel components System Board Components Figure 4-2: System board components Table 4-2: System Board Components Switches System Configuration Switch Settings Table 4-3: System Configuration Switch Settings Table 4-4: System ID Switch Settings Resetting System Configuration Settings LEDs Power Button, System Status LEDs, and Unit Identification Button Figure 4-4: Power button, system status LEDs, and Unit Identification button Table 4-5: Power Button, System Status LEDs, and Unit Identification Button System Board LEDs Figure 4-5: System board LEDs Table 4-6: System Board LEDs Table 4-6: System Board LEDs continued Hot-Plug Hard Drive LEDs Table 4-7: Hot-Plug SCSI Hard Drive LED Combinations Table 4-7: Hot-Plug SCSI Hard Drive LED Combinations continued Network Interface Controller LEDs Physical and Operating Specifications System Unit Table 5-1: System Unit Specifications Rack Server System Unit Table 5-2: Rack Server System Unit Specifications Memory Table 5-3: Memory Specifications 1.44-MB Diskette Drive Table 5-4: 1.44-M Diskette Drive Specifications IDE CD-ROM Drive Table 5-5: IDE CD-ROM Drive Specifications Wide Ultra3 SCSI Hot-Plug Hard Drives Table 5-6: Wide Ultra3 SCSI Hard Drive Specifications Integrated Compaq NC7760 Gigabit Server Auto-switching NIC Table 5-7: Integrated Compaq NC7760 Gigabit Server Auto-switching NIC Specifications Integrated Dual Channel Wide Ultra3 SCSI Adapter Table 5-8: Integrated Dual Channel Wide Ultra3 SCSI Adapter Specifications Remote Insight Lights-Out Edition II Option Board Table 5-9: Remote Insight Lights-out Edition II Option Board Specifications Index A B C D E F G H I L M N O P R S T U V W