Maintenance and Service Guide
Page
 Contents
 Removal and Replacement Procedures
Removal and Replacement Preliminaries
Illustrated Parts Catalog
 Screw Listing Index
 Product Description
 Key
Models
Key Description Options
 Compaq Evo Notebook N1000 Models
 220 Germany 470036-635
 470036-743
 Nafta
 N1000 200 Brazil 470038-304
 470036-744
 470038-793
 Compaq Presario 1500 Models
 470036-786
 470036-785
 Compaq Presario 1500 Models
 Features
 Maintenance and Service Guide
 Clearing a Password
 Power Management
 Front and Right Side Components
Computer External Components
Component Function
 Front and Right Side Components
 Rear Panel and Left Side Components
Rear Panel and Left Side Components
 Rear Panel and Left Side Components
 Num lock key
Keyboard Components
 Fn key
 Top Components
Top Components
 Top Components
 Bottom Components
Bottom Components
 Bottom Components
 Design Overview
 Computer Setup Diagnostics Utilities
Troubleshooting
 Using Computer Setup
 Select To Do This
File Menu
 Security Menu
Selecting from the Security Menu
 Advanced Menu
Selecting from the Advanced Menu
 Advanced Menu
 Obtaining, Saving, or Printing Configuration Information
Using Compaq Diagnostics
 Obtaining, Saving, or Printing Diagnostic Test Information
 Maintenance and Service Guide
 Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart Description
 Power?
Flowchart 2.1 Initial Troubleshooting
 Done
Flowchart 2.2 No Power, Part
 Flowchart 2.3 No Power, Part
 Plug directly Into AC outlet Power LED On? Done
Flowchart 2.4 No Power, Part
 Flowchart 2.5 No Power, Part
 Flowchart 2.6 No Video, Part
 From Flowchart No Video, Part
Flowchart 2.7 No Video, Part
 O board Backplane board Switch box
Flowchart 2.8 Nonfunctioning Docking Station if applicable
 Flowchart 2.9 No Operating System OS Loading
 CD?
Flowchart 2.10 No OS Loading from Hard Drive, Part
 Flowchart 2.11 No OS Loading from Hard Drive, Part
 Flowchart 2.12 No OS Loading from Hard Drive, Part
 Flowchart 2.13 No OS Loading from Diskette Drive
 Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive
 Undock
Flowchart 2.15 No Audio, Part
 Flowchart 2.16 No Audio, Part
 Cmos
Flowchart 2.17 Nonfunctioning Device
 OK?
Flowchart 2.18 Nonfunctioning Keyboard
 Flowchart 2.19 Nonfunctioning Pointing Device
 Flowchart 2.20 No Network or Modem Connection
 Serial Number Location
Illustrated Parts Catalog
 Computer System Major Components
Computer System Major Components
 Spare Part
Spare Parts Computer System Major Components
Description Number Displays
 Computer System Major Components
 LED cover
 Computer System Major Components
 Item Description Number
 Computer System Major Components
 Diskette drives
Description Number Miscellaneous Cable Kit, includes
Top cover
Palm rests
 Computer System Major Components
 Heat spreaders
Description Number
 Computer System Major Components
 Fan
Speaker assembly
Description Number Processors
Charger board
 Computer System Major Components
 Mini PCI communications boards
Disk cell RTC battery, 3 volt, 36 MAh, Li ion
Battery packs
Description Number Hard drives
 Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit
 Description
 Miscellaneous Cable Kit Components
Miscellaneous Cable Kit
 Item Description
Miscellaneous Cable Kit Components Spare Part Number
 Mass Storage Devices
Mass Storage Devices
 Mass Storage Devices
 Spare Parts Miscellaneous not illustrated
Miscellaneous
 Tools Required
Removal and Replacement Preliminaries
 Plastic Parts
Service Considerations
 Preventing Damage to Removable Drives
 Preventing Electrostatic Damage
Packaging and Transporting Precautions
 Workstation Precautions
 Grounding Equipment and Methods
 Material Use Voltage Protection Level
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
 Removal and Replacement Procedures
 Serial Number
 Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
 Preparing the Computer for Disassembly
 Releasing the Battery Pack
Battery Packs Spare Part Number Information
 Removing the Battery Bezel
 Removing the Optical Drive Screws
Optical Drives Spare Part Number Information
 Reverse the preceding procedures to install a optical drive
 Spare Part Number Information
Hard Drives
 Removing the Hard Drive
 Removing the Hard Drive Bracket
 Memory Expansion Board
Computer Feet
Memory Expansion Boards
 10. Removing the Memory Expansion Compartment Cover
 Mini PCI Communication Boards Spare Part Number Information
Mini PCI Communications Board
 12. Removing the Mini PCI Communications Slot Cover
 13. Removing a Mini PCI Communications Board
 Disk Cell RTC Battery Spare Part Number Information
Disk Cell RTC Battery
 15. Removing the Connector Cover
Connector Cover
 LED Cover Spare Part Number Information
LED Cover
 Reverse the preceding procedures to install the LED cover
 Keyboards Spare Part Number Information
Keyboard
 18. Releasing the Keyboard
 19. Disconnecting the Keyboard-to-TouchPad Cable
 Heat Spreaders Spare Part Number Information
Heat Spreader
 20. Removing the Heat Spreader Screws
 21. Removing the Heat Spreader
 Processors Spare Part Number Information
Processor
 Reverse the preceding procedures to install the processor
 Displays Spare Part Number Information
Display
 Removal and Replacement Procedures
 24. Removing the Display
 25. Removing the Display Hinge Covers
 26. Installing the Display Screws
 Palm Rests Spare Part Number Information
Palm Rest
 27. Removing the Palm Rest Screws
 28. Removing the Palm Rest
 29. Disconnecting the Keyboard-to-TouchPad Cable
 Diskette Drives Spare Part Number Information
Diskette Drive
 31. Removing the Diskette Drive Cable
 TouchPad Components Spare Part Number Information
TouchPad Components
 32. Removing the TouchPad-to-TouchButton Board Cable
 33. Removing the TouchPad Components on TouchPad Models
 Maintenance and Service Guide
 35. Removing the TouchPad Components on Dual Stick Models
 36. Removing the Display Release Assembly
Display Release Assembly
 Charger Board Spare Part Number Information
Charger Board
 Speaker Assembly Spare Part Number Information
Speaker Assembly
 38. Removing the Speaker Assembly
 Top Cover Spare Part Number Information
Top Cover
 39. Removing the Top Cover Screws
 40. Removing the Top Cover and Microphone
 Reverse the preceding procedures to install the top cover
 Fan Spare Part Number Information
21 Fan
 Reverse the preceding procedures to install the fan
 System Board Spare Part Number Information
System Board
 43. Removing the Optical Drive Alignment Rails
 44. Removing the System Board Screws
 Reverse the preceding procedures to install the system board
 Modem Cable
 Reverse the preceding procedures to install the modem cable
 Weight varies by notebook configuration
Dimensions
 Temperature
Stand-alone power requirements
Relative humidity noncondensing
 Vibration
Shock
 Inch SXGA+, TFT Display
 Inch XGA, TFT Display
 Total power Consumption
 Interface type
Logical configuration
40 GB 30 GB 20 GB User capacity per
Drive1 Drive height Drive width
 Speed Transfer rate
40 GB 30 GB 20 GB Physical configuration
Buffer size3
Disk rotational
 Diskette Drive
 DVD-ROM Drive
 DVD-RW Drive
Access time
Cache buffer Data transfer rate
 CD-ROM Drive
Track pitch Access time
 CD-RW Drive
 External AC Adapter
Cell, Li ion Battery Pack
Weight
Power supply
 Hardware DMA System Function
System DMA
 Hardware IRQ System Function
System Interrupts
 System I/O Addresses
 16F Unused
 VGA
 Size Memory Address System Function
System Memory Map
 Table A-1 RJ-45 Network Interface
Pin Signal
 Table A-3 Universal Serial Bus
Table A-2 RJ-11 Modem
 Table A-5 External Keyboard/Mouse
Table A-4 Video
 Table A-6 Parallel
 Table A-7 External Monitor
 Table A-9 Microphone
Pin Signal Audio out
Pin Signal Audio
Table A-8 Stereo Speaker/Headphone
 Conductor Power Cord Set
Power Cord Set Requirements
 Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
 BSI
 Screw Listing
 Table C-1 Torx T8 Metric 2.5 × 5.0 Screw
Color Qty Length Thread Width Silver Where used
Head
 Figure C-2. TM2.5 × 5.0 Screw Locations
 Figure C-3. TM2.5 × 5.0 Screw Locations
 Figure C-4. TM2.5 × 5.0 Screw Locations
 Figure C-5. TM2.5 × 5.0 Screw Locations
 Figure C-6. TM2.5 × 5.0 Screw Locations
 Figure C-7. TM2.5 × 5.0 Screw Locations
 Figure C-8. TM2.5 × 5.0 Screw Locations
 Figure C-9. TM2.5 × 8.0 Screw Locations
Table C-2 Torx T8 Metric 2.5 × 8.0 Screw
 Figure C-10. TM2.5 × 8.0 Screw Locations
 Figure C-11. PM3.0 × 3.0 Screw Locations
Table C-3 Phillips Metric 3.0 × 3.0 Screw
 Head Color Qty Length Thread Width
Table C-4 Phillips Metric 2.5 × 4.0 Screw
 Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw
Color Qty Length Thread Width Silver 14.0 mm Where used
 Figure C-14. TM2.5 × 9.0 Screw Locations
Table C-6 Torx T8 Metric 2.5 × 9.0 Screw
 Figure C-15. PM2.0 × 4.5 Screw Locations
Table C-7 Phillips Metric 2.0 × 4.5 Screw
 Index
 Index-2
 Index-3
 Index-4
 Index-5
 Index-6
 Index-7