Maintenance and Service Guide
Page
 Contents
 Illustrated Parts Catalog
Removal and Replacement Preliminaries
Removal and Replacement Procedures
 Screw Listing Index
 Product Description
 Key Description Options
Models
Key
 Compaq Evo Notebook N1000 Models
 220 Germany 470036-635
 470036-743
 Nafta
 N1000 200 Brazil 470038-304
 470036-744
 470038-793
 Compaq Presario 1500 Models
 470036-786
 470036-785
 Compaq Presario 1500 Models
 Features
 Maintenance and Service Guide
 Clearing a Password
 Power Management
 Component Function
Computer External Components
Front and Right Side Components
 Front and Right Side Components
 Rear Panel and Left Side Components
Rear Panel and Left Side Components
 Rear Panel and Left Side Components
 Keyboard Components
Num lock key
 Fn key
 Top Components
Top Components
 Top Components
 Bottom Components
Bottom Components
 Bottom Components
 Design Overview
 Troubleshooting
Computer Setup Diagnostics Utilities
 Using Computer Setup
 File Menu
Select To Do This
 Selecting from the Security Menu
Security Menu
 Selecting from the Advanced Menu
Advanced Menu
 Advanced Menu
 Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
 Obtaining, Saving, or Printing Diagnostic Test Information
 Maintenance and Service Guide
 Flowchart Description
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
 Flowchart 2.1 Initial Troubleshooting
Power?
 Flowchart 2.2 No Power, Part
Done
 Flowchart 2.3 No Power, Part
 Flowchart 2.4 No Power, Part
Plug directly Into AC outlet Power LED On? Done
 Flowchart 2.5 No Power, Part
 Flowchart 2.6 No Video, Part
 Flowchart 2.7 No Video, Part
From Flowchart No Video, Part
 Flowchart 2.8 Nonfunctioning Docking Station if applicable
O board Backplane board Switch box
 Flowchart 2.9 No Operating System OS Loading
 Flowchart 2.10 No OS Loading from Hard Drive, Part
CD?
 Flowchart 2.11 No OS Loading from Hard Drive, Part
 Flowchart 2.12 No OS Loading from Hard Drive, Part
 Flowchart 2.13 No OS Loading from Diskette Drive
 Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive
 Flowchart 2.15 No Audio, Part
Undock
 Flowchart 2.16 No Audio, Part
 Flowchart 2.17 Nonfunctioning Device
Cmos
 Flowchart 2.18 Nonfunctioning Keyboard
OK?
 Flowchart 2.19 Nonfunctioning Pointing Device
 Flowchart 2.20 No Network or Modem Connection
 Illustrated Parts Catalog
Serial Number Location
 Computer System Major Components
Computer System Major Components
 Description Number Displays
Spare Parts Computer System Major Components
Spare Part
 Computer System Major Components
 LED cover
 Computer System Major Components
 Item Description Number
 Computer System Major Components
 Description Number Miscellaneous Cable Kit, includes
Top cover
Palm rests
Diskette drives
 Computer System Major Components
 Description Number
Heat spreaders
 Computer System Major Components
 Speaker assembly
Description Number Processors
Charger board
Fan
 Computer System Major Components
 Disk cell RTC battery, 3 volt, 36 MAh, Li ion
Battery packs
Description Number Hard drives
Mini PCI communications boards
 Miscellaneous Plastics/Hardware Kit
Miscellaneous Plastics/Hardware Kit Components
 Description
 Miscellaneous Cable Kit
Miscellaneous Cable Kit Components
 Miscellaneous Cable Kit Components Spare Part Number
Item Description
 Mass Storage Devices
Mass Storage Devices
 Mass Storage Devices
 Miscellaneous
Spare Parts Miscellaneous not illustrated
 Removal and Replacement Preliminaries
Tools Required
 Service Considerations
Plastic Parts
 Preventing Damage to Removable Drives
 Packaging and Transporting Precautions
Preventing Electrostatic Damage
 Workstation Precautions
 Grounding Equipment and Methods
 Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
 Removal and Replacement Procedures
 Serial Number
 Section Description # of Screws Removed
Disassembly Sequence Chart
Disassembly Sequence Chart
 Preparing the Computer for Disassembly
 Battery Packs Spare Part Number Information
Releasing the Battery Pack
 Removing the Battery Bezel
 Optical Drives Spare Part Number Information
Removing the Optical Drive Screws
 Reverse the preceding procedures to install a optical drive
 Hard Drives
Spare Part Number Information
 Removing the Hard Drive
 Removing the Hard Drive Bracket
 Memory Expansion Boards
Computer Feet
Memory Expansion Board
 10. Removing the Memory Expansion Compartment Cover
 Mini PCI Communications Board
Mini PCI Communication Boards Spare Part Number Information
 12. Removing the Mini PCI Communications Slot Cover
 13. Removing a Mini PCI Communications Board
 Disk Cell RTC Battery
Disk Cell RTC Battery Spare Part Number Information
 Connector Cover
15. Removing the Connector Cover
 LED Cover
LED Cover Spare Part Number Information
 Reverse the preceding procedures to install the LED cover
 Keyboard
Keyboards Spare Part Number Information
 18. Releasing the Keyboard
 19. Disconnecting the Keyboard-to-TouchPad Cable
 Heat Spreader
Heat Spreaders Spare Part Number Information
 20. Removing the Heat Spreader Screws
 21. Removing the Heat Spreader
 Processor
Processors Spare Part Number Information
 Reverse the preceding procedures to install the processor
 Display
Displays Spare Part Number Information
 Removal and Replacement Procedures
 24. Removing the Display
 25. Removing the Display Hinge Covers
 26. Installing the Display Screws
 Palm Rest
Palm Rests Spare Part Number Information
 27. Removing the Palm Rest Screws
 28. Removing the Palm Rest
 29. Disconnecting the Keyboard-to-TouchPad Cable
 Diskette Drive
Diskette Drives Spare Part Number Information
 31. Removing the Diskette Drive Cable
 TouchPad Components
TouchPad Components Spare Part Number Information
 32. Removing the TouchPad-to-TouchButton Board Cable
 33. Removing the TouchPad Components on TouchPad Models
 Maintenance and Service Guide
 35. Removing the TouchPad Components on Dual Stick Models
 Display Release Assembly
36. Removing the Display Release Assembly
 Charger Board
Charger Board Spare Part Number Information
 Speaker Assembly
Speaker Assembly Spare Part Number Information
 38. Removing the Speaker Assembly
 Top Cover
Top Cover Spare Part Number Information
 39. Removing the Top Cover Screws
 40. Removing the Top Cover and Microphone
 Reverse the preceding procedures to install the top cover
 21 Fan
Fan Spare Part Number Information
 Reverse the preceding procedures to install the fan
 System Board
System Board Spare Part Number Information
 43. Removing the Optical Drive Alignment Rails
 44. Removing the System Board Screws
 Reverse the preceding procedures to install the system board
 Modem Cable
 Reverse the preceding procedures to install the modem cable
 Dimensions
Weight varies by notebook configuration
 Relative humidity noncondensing
Stand-alone power requirements
Temperature
 Shock
Vibration
 Inch SXGA+, TFT Display
 Inch XGA, TFT Display
 Total power Consumption
 Logical configuration
40 GB 30 GB 20 GB User capacity per
Drive1 Drive height Drive width
Interface type
 40 GB 30 GB 20 GB Physical configuration
Buffer size3
Disk rotational
Speed Transfer rate
 Diskette Drive
 DVD-ROM Drive
 Cache buffer Data transfer rate
Access time
DVD-RW Drive
 Track pitch Access time
CD-ROM Drive
 CD-RW Drive
 Cell, Li ion Battery Pack
Weight
Power supply
External AC Adapter
 System DMA
Hardware DMA System Function
 System Interrupts
Hardware IRQ System Function
 System I/O Addresses
 16F Unused
 VGA
 System Memory Map
Size Memory Address System Function
 Pin Signal
Table A-1 RJ-45 Network Interface
 Table A-2 RJ-11 Modem
Table A-3 Universal Serial Bus
 Table A-4 Video
Table A-5 External Keyboard/Mouse
 Table A-6 Parallel
 Table A-7 External Monitor
 Pin Signal Audio out
Pin Signal Audio
Table A-8 Stereo Speaker/Headphone
Table A-9 Microphone
 Power Cord Set Requirements
Conductor Power Cord Set
 Country Accredited Agency Applicable Note Number
Conductor Power Cord Set Requirements
Country-Specific Requirements
 BSI
 Screw Listing
 Head
Color Qty Length Thread Width Silver Where used
Table C-1 Torx T8 Metric 2.5 × 5.0 Screw
 Figure C-2. TM2.5 × 5.0 Screw Locations
 Figure C-3. TM2.5 × 5.0 Screw Locations
 Figure C-4. TM2.5 × 5.0 Screw Locations
 Figure C-5. TM2.5 × 5.0 Screw Locations
 Figure C-6. TM2.5 × 5.0 Screw Locations
 Figure C-7. TM2.5 × 5.0 Screw Locations
 Figure C-8. TM2.5 × 5.0 Screw Locations
 Table C-2 Torx T8 Metric 2.5 × 8.0 Screw
Figure C-9. TM2.5 × 8.0 Screw Locations
 Figure C-10. TM2.5 × 8.0 Screw Locations
 Table C-3 Phillips Metric 3.0 × 3.0 Screw
Figure C-11. PM3.0 × 3.0 Screw Locations
 Table C-4 Phillips Metric 2.5 × 4.0 Screw
Head Color Qty Length Thread Width
 Color Qty Length Thread Width Silver 14.0 mm Where used
Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw
 Table C-6 Torx T8 Metric 2.5 × 9.0 Screw
Figure C-14. TM2.5 × 9.0 Screw Locations
 Table C-7 Phillips Metric 2.0 × 4.5 Screw
Figure C-15. PM2.0 × 4.5 Screw Locations
 Index
 Index-2
 Index-3
 Index-4
 Index-5
 Index-6
 Index-7